Skip to main content
Skip to article
  • Qualtrics Platform
    Qualtrics Platform
  • Customer Journey Optimizer
    Customer Journey Optimizer
  • XM Discover
    XM Discover
  • Qualtrics Social Connect
    Qualtrics Social Connect

Submitting a Product Idea

Was this helpful?


This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The feedback you submit here is used only to help improve this page.

That’s great! Thank you for your feedback!

Thank you for your feedback!

About Submitting a Product Idea

Did you know that you can have an impact on the Qualtrics product? You can leave feature requests for our product team to consider when planning the future roadmap!

As of October 1, 2019, how you file a feature request has changed. We require that you login to Qualtrics XM Community with your Qualtrics account credentials to post a feature request (idea) in the Ideas category. To learn more about this process, review the Product Ideation Overview post on the community.

Warning: You must be logged in to Qualtrics XM Community to view Product Ideas. If you login to community and do not see the Ideas category, you are using a free account. Only users with a paid Qualtrics account are able to submit, view, and upvote ideas in the Ideas category. Contact Sales if you’d like to learn more about upgrading to a Qualtrics license.

Creating A Qualtrics XM Community Account

Qtip: If you already have a Qualtrics XM Community account, go to the Posting a New Idea section.
  1. Navigate to https://community.qualtrics.com/.
  2. Select Login.
    Community homepage
  3. Enter your Qualtrics account credentials.
    entering my Qualtrics username and email then clicking Sign In

    • If you’ve recently signed into your Qualtrics account on the same device and browser, you will not have to re-enter your credentials when going to the XM Community. Simply click the account shown on the page to enter your portal.
    • Be sure to verify that the username shown on the login page is the account you are trying to access. If you’d like to access another account, you can select “Sign out of all accounts” and you will be prompted to enter your credentials.
      the login page if you've already logged into Qualtrics recently. Select the account to continue
  4. Click Sign In.

Qtip: If your organization uses SSO, select Sign in with SSO. You will be redirected to your organization’s login portal and prompted to fill in your credentials. If you are not redirected to your login portal, you will be asked for your email address and a link will be sent to your email with next steps.

Qtip: If you have any issues creating a Qualtrics XM Community account, follow the steps on Solutions for Organization ID Login Errors.

Searching for Existing Ideas

  1. Sign in to the Qualtrics XM Community.
  2. Go to the Ideas category.
    "Ideas" tab within community, including search bar and filter dropdowns
  3. Scroll down to the product idea table.
  4. Use the search bar to see if your idea has already been posted.
  5. Use the Filter by Product Line or Status dropdown to see additional filtering options. For more information on filtering, see the Create an Idea post in the XM Community.

Posting a New Idea

  1. Sign in to Qualtrics XM Community.
  2. Search to see if your idea has already been posted.
    Qtip: If your idea has already been posted by another user, please do not create a new post. Instead, upvote the existing idea by clicking the heart button next to the idea.
  3. If your idea has not been posted, select Submit New Idea Here.
    button for submitting a new idea in the community
  4. A new tab will open. Fill out all the fields in the form, making sure to explain your rationale and need for the request in detail, as this helps product managers review and prioritize ideas.
    form for providing information about your product idea

    Qtip: To ensure your idea has all of the necessary information needed by the Product Management team, be sure to follow the Create an Idea post.
  5. Click Submit to post your idea.
    Qtip: Once an idea is submitted, it may take up to 72+ hours to be live, as the idea needs to be triaged and assigned an initial status.

Upvoting Ideas

If you do not have new ideas you would like to post on Qualtrics XM Community, you can still help shape the future of the product roadmap by upvoting ideas.

  1. Sign in to Qualtrics XM Community.
  2. Navigate to the Ideas page.
  3. Apply any filters to focus on a particular product line or status.
    evolve category with upvote column
  4. Upvote an idea by clicking the heart next to it in the “Add Your Vote” column.
  5. A new tab will open. Fill out the fields in the form, making sure to explain how important this idea is to you and your organization.
    providing additional details about upvoting an idea
  6. Click Submit.

FAQs