About the K-12 Education: Remote Learning Pulse XM Solution
Many K-12 schools are facing the difficult challenge of keeping students and staff safe, while ensuring every student can keep learning. The free K-12 Education: Remote Learning Pulse helps you understand if your students and their families are prepared for a shift to remote learning and if they have what they need to succeed in this new environment. This solution will also help you identify areas for improvement so that vital learning progress can continue.
This solution consists of two studies you can choose from – the Snapshot and the Check-In – both created by Qualtrics XM scientists. Each of these studies also comes with its own built-in report.
Creating a K-12 Education: Remote Learning Pulse
All existing Qualtrics users have access to the K-12 Education: Remote Learning Pulse XM Solution. Just follow the steps below to get started. If you are not an existing Qualtrics user and would like to get access to the K-12 Education: Remote Learning Pulse solution, please see this page to sign up for free!
- Navigate to the Projects page by clicking the XM logo or clicking Projects on the top-right.
- Click Create new project.
- Select CoreXM.
- Under COVID-19 XM Solutions, select K-12 Education: Remote Learning Pulse.
- Name your project.
- Click Get Started.
- You will land on the Overview tab. This is where the Solution will guide you through the major steps of the project, including survey creation, distribution, and reporting.
- There will be a description of the first step you are about to complete. Click Get Started to start building your project.
- Decide which of the following you’d like to create:
- Remote Learning – Snapshot: A one-time study to parents/guardians that helps school district leaders assess how prepared students are to participate in virtual learning, specifically the availability of internet and devices.
- Remote Learning – Check-in: A regular touch point with parents/guardians that helps school district leaders assess how well the remote learning programs are working for students, and identify key areas to improve impact.
Qtip: If you choose one option and then later decide you’d prefer to work with the other, please create another, separate K-12 Education: Remote Learning Pulse.
- Click Next.
- Enter the school district’s name.
- If you chose Snapshot, you’ll be asked to specify whether you’d like to provide information about meals being offered.
- If you chose the Check-in, you’ll be asked to list what school services you’d like to continue offering students.
- Determine whether you’d like to collect contact information from students.
- If you are collecting contact information, specify what kind.
- When you’ve filled out these fields, click Finish to generate your survey.
- As you click the blue buttons on the Overview tab, you will be taken through the steps of the project.
Qtip: Did your survey Preview not appear? Make sure your browser doesn’t block pop-ups on Qualtrics.
- Use the toolbar along the top if you ever need to go back a step.
- Use the tabs along the top if you’d like to edit components not included in the blue button steps. For example, you can go to the Survey tab to edit the survey theme and add demographic questions, whereas you can go to the Distributions tab to download a distribution history for emails you’ve sent.
Remote Learning Pulse Survey Customization
If you want to see the questions in your survey or edit them, click the Survey tab or choose I’d like to edit my survey from the Overview.
Once inside the Survey tab, you can add new questions, tweak the wording on existing ones, edit the survey theme, and much more.
If there’s particular functionality you’d like to add, try searching the Support Site, or use the Support Site’s menu to the left to pick a page. In this section, we’ll cover some of the fundamentals of survey editing.
Adding and Editing Questions
You can add as many additional questions as you want. However, keep in mind that the shorter the survey, the more likely recipients are to fill it out.
For guides to adding and editing questions, see:
Getting a Filter-Ready List of Schools
For ease of use, the survey currently asks parents/guardians to type the name of the school their child attends. However, if you want to be able to filter data and reports by school, you should change this question to a Multiple Choice question and add a list of schools to choose from.
- Select the question.
- Change the question type to Multiple Choice.
- Manually type in the list of schools, or…
- Click Edit Multiple and paste a list. Separate options in the list by line breaks. Do not leave empty lines between schools. Click Done when you’re finished formatting your list.
Deleting and Restoring Questions
Display and Skip Logic
This solution comes with custom display logic. Display logic affects what questions respondents see, based on previous answers they provided. For example, we can ask additional questions based on whether or not the parent indicated issues while accessing online learning resources.
This solution may also come with custom skip logic. Skip logic can force the respondent to skip several questions if an answer they provide means several following questions no longer apply to them. Skip logic is always used to skip forwards; it cannot send someone backwards in the survey.
Saving and Publishing
All edits you make are saved automatically; however, they won’t necessarily be pushed to the live version of the survey. When you are finished with all of your edits and are ready to generate a link and share the survey with your recipients, remember to click Publish in the upper-right.
For more on how this works, see Survey Publishing & Versions.
Distributing the K-12 Education: Remote Learning Pulse
When you are ready to distribute the K-12 Education: Remote Learning Pulse solution, it’s super quick and easy to do so:
- Make sure you have published any survey edits.
- If your changes are published or you don’t have changes to publish, head to the Distributions tab.
- Choose Get a single reusable link.
- You will see the Anonymous Link. This link does not collect any identifying information other than what you explicitly ask for in the survey. You can copy this link and distribute it through your company’s email.
Other Methods of Distribution
We recommend using the Anonymous Link method described above, because it’s the quickest and easiest distribution method.
If you are interested in other methods of distribution, such as emailing from Qualtrics, see the Distributions Basic Overview for a list of options. Please note that depending on your license, not all options may be available, and some may be restricted.
Our XM Scientists have developed a special report for each version of this XM Solution. This report gives an overview of the results, and is ready to share as soon as you have collected data.
- Go to Reports.
- Select Reports.
- The premade report, K-12 Education: Remote Learning Pulse Report, will be the first one that appears!
- Sharing the Report: You can share a PDF copy of this report with your colleagues, or even create a link where anyone can view the report! See Sharing Your Advanced-Report.
- Making New Reports: You can click File and then New to create a new report from scratch if needed. Use the report name dropdown to navigate between reports.
- Customizing Reports: See Advanced-Reports Basic Overview to get started customizing your reports.
Other Ways to View Data
While Advanced-Reports include an expert premade report, this report is limited to showing 250 comments for a given Text Entry question (those are the open feedback questions). To see a full set of responses, you’ll want to use one of the other reporting options described below.
Results-Reports give a quick overview of your data, and do not require you to work from scratch. They have different charts and graphs than Advanced-Reports, and are generally there to help you get quick assessments of data.
Weekly Response Notifications
Built into each of the free COVID-19 XM Solutions are weekly reports of how many responses your survey has received in the past week, and how many responses that makes for the survey in total. These notifications come every Monday morning.
Reports are sent as emails and as notifications in your account.
Once you receive the email or notification, there are two buttons.
- View responses: Clicking here will take you to the Data & Analysis tab of your project.
- View report: Clicking here will take you to the Reports section of the Reports tab of your project, where you should see the pre-built report first.
Unsubscribing from Weekly Notifications
If you no longer wish to receive weekly notifications, you can click unsubscribe at the bottom of the email.
Subscribing to Updates
Most users will be subscribed to these weekly notifications automatically. However, if you unsubscribed and find you want to start receiving them again, you can do the following:
- Go to your Qualtrics account.
- In the upper-right corner, click the notifications icon.
- Click the settings gear.
- Select Digests to subscribe to weekly notifications.
- You may need to select Notifications first if you at some time or another unsubscribed from all account notifications.
Other Free COVID-19 XM Solutions
The following COVID-19 XM Solutions are free, and included in every account. Click the name of the Solution for more guided support:
- Remote + On-site Work Pulse
- Public Health: COVID-19 Pre-Screen & Routing
- COVID-19 Customer Confidence Pulse
- Higher Education: Remote Learning Pulse
- K-12 Education: Remote Learning Pulse
- COVID-19 Dynamic Call Center Script
- Healthcare Workforce Pulse
- Remote Educator Pulse
- Supply Continuity Pulse
- COVID-19 Brand Trust Pulse
- Digital Open Door
- COVID-19 Customer Confidence Pulse 2.0
- Frontline Connect
- Return to Work Pulse
If you are not an existing Qualtrics user and would like to get access to these solutions, please see this page to sign up for free!