Introduction
You can use our Add Default Choices feature to pre-populate answer choices within a question when the respondent opens the survey. This can be useful in situations when you ask respondents to update previously collected data, such as mailing address, email, name, etc.
Adding Default Choices
- In the Survey module, select the question you want to edit.
- Click the gray gear to the left of the question and choose Add Default Choices.
- Provide the answers you want to be pre-populated (e.g., a selected choice or specific text).
- Click Save.
- To clear a default choice, return to the Edit Default Choices window, click Clear, and then click Save.
Questions with default choices will have a gray icon beneath the Advanced Question Options gear.
Qtip: The Add Default Choices feature pre-selects an answer choice for your respondent. So if a respondent decides to skip this question then your results will still display data as if the respondent had given an answer. In these scenarios where you need to suggest an answer, but you would like respondents to have the option of a non-response, it is a good idea to use the Force Response feature, and to allow respondents an NA option so they can specify that they don’t want to provide an answer.
Displaying Piped Text in Default Choices
You can use Piped Text as the default choice in any type of question where the respondent can enter text.
To access Piped Text in a default choice, go to the Edit Default Choices window and click the blue dropdown menu directly next to any text field.
Example: Using Piped Text as a default choice from your contact list can allow respondents to quickly update any personal information without the hassle of remembering or re-entering all the information.