Server and Firewall Settings: Allowlisting Domains and Ports (QSC)

About Server and Firewall Settings: Allowlisting Domains and Ports

Social Connect is designed to work on uninhibited networks. Qualtrics takes new domains and tools into use frequently and the nature of Social Connect also requires the loading of images & assets from various social networks, or linking to different new sites. It is recommended to allowlist the domains on this page so that you can access the platform without running into network issues.

Below is a list of domains that need to be accessible for Social Connect to function properly. You may need to work with your IT team to allowlist these domains.

Protocols Used

Hypertext Transfer Protocol (HTTP) is a protocol for transmitting and receiving information over the internet, primarily used for communication between web browsers and servers. For Social Connect the following ports are used:

• http port 80
• https port 443

Core Social Connect Application

These domains and ports make sure that all UI components of Social Connect can be loaded. This includes, but is not limited to:

• *.engagor.com
  • engagor.com
  • engagor.com
  • engagor.com
  • engagor.com
  • engagor.com
• *.clarabridge.com
  • clarabridge.com
• *.clarabridge.net
• *.netdna-ssl.com
  • app-engagor.netdna-ssl.com
  • beta-engagor.netdna-ssl.com
• *.socket.io
  • socket.io
• *.typekit.net
  • typekit.net
  • typekit.net
  • typekit.net
• *.gravatar.com
  • gravatar.com

Social Connect Widgets

These domains and ports make sure that widgets of the dashboard and insights pages of Social Connect can be loaded. This includes, but is not limited to:

• *.googleapis.com
  • googleapis.com
• *.mapbox.com

Social Connect Business Tools

These domains and ports make sure that business tools operating on Social Connect can be loaded. This includes, but is not limited to:

• *.doubleclick.net
  • g.doubleclick.net
• *.google-analytics.com
  • google-analytics.com
• *.totango.com
  • totango.com
• *.appcues.com
  • appcues.com

Social Network Images

These domains and ports make sure that images of the social network sites can be loaded. This includes, but is not limited to:

• *.twimg.com
  • twimg.com
• *.instagram.com
  • instagram.com
  • *.cdninstagram.com
  • cdninstagram.com
• *.googleusercontent.com
• *.pinimg.com
• *.fbcdn.net
• *.ggpht.com
• *.licdn.com
• *.4sqi.net

Live Chat Integration

These domains and ports make sure that the live chat integrations and avatars of Social Connect can be loaded. Since Qualtrics uses an external partner for Live chat, you should allowlist their suggested domains:

• *smooch.io
• *gravatar.com