Zapier Extension
What's on This Page:
About the Zapier Extension
Like many developers, Qualtrics has an app available for making “zaps” in Zapier. Zapier is a powerful software that allows you to connect to thousands of other apps, including Google sheets, Facebook, Quickbook, MailChimp, and more. Think of Zapier as a middle-man between Qualtrics and all the incredible software Zapier can connect with.
Connecting Zapier and Qualtrics
If you have purchased access to the Zapier extension, your Customer Success Representative, Implementation specialist, or other Qualtrics representative will send you a link inviting you to use the Qualtrics App on Zapier.
- Search for the Qualtrics app in Zapier.
- Build a zap.
- Add a Qualtrics trigger or action to your zap.
- Click Continue.
- Click Connect an Account to log into your Qualtrics account.
- Enter your User ID.
- Enter your Organization ID.
- Enter your API Token.
Warning: If you already have an API token in your Qualtrics account, be careful that you do not generate a new one!
- Add your Pool ID.
Qtip: You cannot connect your Qualtrics account to Zapier unless you have XM Directory or the New Contacts. You will know if you have one of these features because you will be able to retrieve the Pool ID from the URL. - When ready to sync, click Yes, Continue.
Types of Triggers
There is currently one Qualtrics event that can act as a trigger in Zapier: the submission of a survey response.
If you are curious about survey-building, check out our support pages on the Survey Platform, such as:
Types of Actions
Zapier can currently complete three kinds of actions through the Qualtrics app:
Click on the name of an action above to learn how the feature works in Qualtrics, independent of Zapier.