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General Look & Feel Settings

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Qtip: If your Look & Feel editor looks different than what is shown here, chances are you’re on the old editor! See The Old Look & Feel for more details.

About General Look & Feel Settings

The General section of the Look & Feel menu contains options for changing key aspects of your survey’s appearance. These options include changing the Next and Back button text, adding a Progress Bar, limiting the number of questions per page, and adding a survey header or footer.

image of the general tab in the look & feel menu

 

Changing Next and Back Button Text

By default, the buttons at the bottom of each page will show –> and <– to cater to an international audience. These buttons can be customized with your own wording.

image of the general tab in the look & feel menu. The next and previous button text options are highlighted.

Qtip: Surveys by default don’t include a back button. You can turn one on in the Survey Experience section of your Survey Options.
Warning: In some cases, a back button will not show on your page even if you have the setting selected in your Survey Options. This is caused by having elements between blocks in your Survey Flow. Any element (Branch Logic, Embedded Data, Randomizer, Web Service, etc.) will disable the back button on the first page of the block that follows it.

To change button text for the entire survey

  1. Navigate to the Survey tab and open Look & Feel.
    image of the survey editor window the the look & feel menu option highlighted
  2. Go to the General section.
    image of the general tab in the look & feel menu. The next and previous button text options are highlighted.
  3. Type new text into the Next Button Text and Previous Button Text boxes.
  4. Click Save.

To change button text for one page of the survey

  1. Place the questions on that survey page into their own question block.
  2. Select Next/Previous Button Text in the Block Options.
    image of the survey editor. In the top right hand corner of a question block, the Block Options menu is selected and the Next/Previous button text option is highlighted
  3. Type new text for your buttons.
    image of the next/previous button text editor when editing them from Block Options. The blue arrow for uploading a library message to the fields is highlighted.
  4. Click Save.

To translate the Next / Previous button text

  1. When editing the button text (either in Block Options or Look & Feel), click the blue dropdown, select a library, and then click New Message.
    image of the library dropdown menu when selecting a library message to be used as the next/previous button text. the new message option is selected for creating a new message from within the editor
  2. While in the message editor, type the button text in your default survey language.
    image of the create new message screen for creating a message for next/previous buttons.
  3. Give your message a description.
  4. Save the message.
  5. Navigate to the Library page.
    image of the message library tab found by clicking library in the top right hand corner of your account. The messages library is selected. The next/previous button text message is highlighted. The Translate Message option is found by clicking the grey gear to the right of the library message.
  6. Select Messages Library.
  7. Click the gray gear dropdown menu next to your message and choose Translate Message.
  8. Translate your message according to the guidelines on the Translate Survey page.
Qtip: To revert to the default button text, click Use Fixed Text from the dropdown menu.
image of the Use Fixed Text option found when changing the next/previous button text within Block Options

Adding a Progress Bar

With a Progress Bar, participants can see how far along they are in the survey. We generally recommend a progress bar over question numbers because it gives participants an idea of both how far they’ve come and how much further they have to go.

Image of a progress bar appearing at the top of a survey

Qtip: The Progress Bar counts every survey question in its calculation. If logic in your survey skips participants past a set of questions, their progress will jump accordingly. If you want certain content not to be calculated in the Progress Bar, check out the linked support page.

To add a Progress Bar

  1. Navigate to the Survey tab and open Look & Feel.
    image of the survey editor window the the look & feel menu option highlighted
  2. Select a progress bar style from the Progress Bar dropdown.
    image of the general tab of the look & feel menu. The progress bar option is highlighted
  3. Choose your Progress Bar style.
    • None: No Progress Bar.
    • With Text: A Progress Bar with 0% and 100% labeled at the ends.
    • Without Text: A Progress Bar with no extra text.
    • With Verbose Text: A Progress Bar labeled with “Survey Completion” and with 0% and 100% labeled at the ends.
  4. Determine if the Progress Bar Position is at the Top or Bottom of your survey.
    image of the general tab of the look & feel menu. The progress bar position option is selected.
  5. Save your changes.

Specifying Questions Per Page

By default, your entire survey will show up on one page unless you have added Page Breaks or logic to your questions. The Questions per Page feature is a quick way to add page breaks automatically, saving you time as you create longer surveys.

To specify a set number of questions per page

  1. Navigate to the Survey tab and open Look & Feel.
    image of the survey editor window the the look & feel menu option highlighted
  2. Go to the General section.
    image of the general tab of the look & feel menu. The questions per page option is highlighted and a number is entered into the option
  3. Type a new number in the Questions Per Page field.
  4. Save your changes.
Qtip: If your survey includes Timing questions, consider splitting your survey into pages manually using Page Breaks. Questions per Page may result in Timing questions working on a different page than the one you intended.

Adding a Survey Header/Footer

Survey headers and footers are useful for displaying content on every page of your survey at either the top or bottom of the page. You can use these fields to add a custom company logo, a survey title, or help instructions for your survey respondents.

Qtip: Need a header or footer for just one page? Try the Descriptive Text question instead. This question displays information without asking for feedback and is perfect for instructions or section headings.

To add a header/footer:

  1. Navigate to the Survey tab and open the Look & Feel menu.
    image of the survey editor window the the look & feel menu option highlighted
  2. Go to the General section.
    image of the general tab of the look & feel menu. The Header & Footer options are highlighted. The edit button below both of these fields is called out.
  3. Enter your header or footer content into the respective text box. Click edit to access the Rich Content Editor.
    Qtip: You can also click the dropdown arrow, choose the appropriate library, and click New Message to access the Rich Content Editor and create a header that can be translated and used in multiple surveys.
  4. In the Rich Content Editor, add and format text and/or images.
    image of the header/footer editor screen. a qualtrics logo appears in the editor.
  5. Click Save.

To Translate Header/Footer Text

  1. Navigate to the Survey tab and open the Look & Feel menu.
    image of the survey editor window the the look & feel menu option highlighted
  2. Go to the General section.
    image of the general tab of the look & feel menu. The dropdown arrow next to the header/footer field is highlighted for selecting a library message to be used as the header/footer. The New Message option is selected for creating a new library message.
  3. Click the dropdown arrow next to the header or footer you’d like to translate. Choose a library and select New Message.
  4. Give your message a description.
    image of the create new message screen when selecting new message for a header/ footer
  5. Type your header/footer text in the survey’s default language.
  6. Click Save.
  7. Navigate to the Library page.
    image of the messages library with the grey gear icon selected to the right of the header/footer message
  8. Open your Messages Library.
  9. Click the gray gear dropdown menu next to your message and select Translate Message.
  10. Translate your message according to the guidelines on the Translate Survey page.

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