Skip to main content
  • Customer Experience
    Customer Experience
  • Employee Experience
    Employee Experience
  • Brand Experience
    Brand Experience
  • Product Experience
    Product Experience
  • Core XM
    Core XM
  • Design XM
    Design XM

Step 4: Analyze Conjoint Data

What's on This Page:

Was this helpful?

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The feedback you submit here is used only to help improve this page.

That’s great! Thank you for your feedback!

Thank you for your feedback!

Qtip: Conjoint Projects are an additional purchase. Please contact your Account Executive if you are interested in learning more about this product.
Conjoint projects provide you with several tools to optimize the reporting experience. Whether you are looking to share data with colleagues or to merely glance through your results, Conjoint projects generate reports for you! You don’t even have to worry about customization. Qualtrics uses hierarchical Bayesian estimation to calculate respondent-level utility scores. These scores indicate what each respondent prefers, and ultimately are used to predict the optimal package you should offer.

Conjoint Analysis Reports

The Conjoint Analysis section of the Reports tab contains pre-made tables and graphs to help you understand your results.

Reports tab is selected along the top, and beneath that conjoint analysis is selected


Every visualization has a helpful tooltip to explain what data it displays, and what this data means. Below are the data points your reports will contain:

Tooltip describing optimal package

  • Feature Importance: The measurement of influence a feature has when the respondent is choosing their preferred bundle. The higher the score, the more weight it carries in the decision-making process. This table compares each of your features’ importance.
  • Optimal Package: The most preferred package across respondents. It maximizes customer/buyer preference and utility.
  • Relative Utility Value: The measurement of preference for each level of a feature. The greater a level’s relative utility value is, the more it enhances a package by being present. Each feature gets its own table assessing its levels’ relative utility values.
  • Average Level Utility: The average calculation across respondents’ individual utility scores. This chart breaks it down to the levels of each feature, and is helpful in determining how significant a level is in contributing to a feature’s overall feature importance.
  • Utility vs. Cost: The different utility scores for your project’s levels against the cost of each level. A higher utility score means a higher amount of preference for the specific conjoint level.
  • ROI Measurement: The average utility score change per unit cost for each level within a feature.
Attention: Conjoint Analysis can help you analyze a maximum of 10,000 responses.
Qtip: The Survey Results tab is useful if you’ve added survey questions other than the Conjoint itself, and would like to see the results for these questions. It functions the same as the Results tab in the Survey Platform.
Survey results tab

Qtip: Use the Total Population dropdown to analyze how different groups of people have different package preferences. Use the Preference Share dropdown to switch between Preference Share, Utility Score, and Cost Analysis.

Exporting Data

You can export Conjoint project data in two different places: one yields the actual conjoint analysis results in a CSV file, and the other yields additional survey data and contact information (if applicable).

Conjoint Analysis Results

In the Conjoint Analysis section, you can export raw data for each of your respondents or for aggregate data, depending on what data point you’re interested in.

Click Export to get a CSV file of one of the following:

Export options

  • Individual Utilities: Get the relative utility value that each respondent scored each level of each feature.
  • Preference Shares: Get the preference that respondents had for each level of a feature.
  • Summary Metrics: Downloads a folder with three files. The data in each file is an average for the data set, and is not broken out by respondent. The scores given are:
    • Average Utility for each level.
    • Feature Importance for each feature.
    • Relative Utilities for each level.

Survey Results

Attention: You cannot export conjoint analysis data in the Data tab. To export conjoint analysis data, see the steps in the section above.

If you included additional survey questions with your conjoint, or if you collected personal data by distributing to a contact list, you can download this information in the Data tab. This export will contain survey question results, embedded data, and survey metadata, but it will not contain conjoint results.

Export options on data tab