Remote Educator Pulse

About the Remote Educator Pulse XM Solution

As more educational institutions shift to a remote learning model during the COVID-19 outbreak, staying connected with your faculty and staff is more critical than ever. The free Remote Educator Pulse helps you ensure that educators are prepared to deliver remote learning programs, while keeping you connected to their ongoing experiences and perspectives, so you can continuously drive impact.

We recommend using Qualtrics’ free Remote Worker Pulse first with all your staff (both instructional and administrative). This additional short questionnaire is to be completed by current instructors at K-12 and Higher Education institutions for more detailed insights on teaching and learning.

This solution consists of two studies you can choose from, both pre-built by Qualtrics XM scientists. Each of these studies has its own built-in report.

Creating a Remote Educator Pulse

All existing Qualtrics users have access to the Remote Educator Pulse XM Solution. Just follow the steps below to get started. If you are not an existing Qualtrics user and would like to get access to the Remote Educator Pulse solution, please see this page to sign up for free!

1. Navigate to the Projects page by clicking the XM logo or clicking Projects on the top-right.
   
2. Click Create new project.
3. Select CoreXM.
   
4. Under COVID-19 XM Solutions, select Remote Educator Pulse.
5. Name your project.
   
6. Click Get Started.
7. You will land on the Overview tab. This is where the Solution will guide you through the major steps of the project, including survey creation, distribution, and reporting.
   
8. There will be a description of the first step you are about to complete. Click Get Started to start building your project.
9. Decide whether you’d like to create one of the following:
   
   • Check-in: A quick touch point that helps education leaders assess how faculty/ staff feel the remote learning programs are performing and identify key areas to improve impact.
   • Readiness Evaluation: A one-time study that helps education leaders assess the preparedness of faculty / staff to deliver remote learning, and where additional training and support might be needed.
     Qtip: If you choose one option and then later decide you’d prefer to work with the other, please create another, separate Remote Educator Pulse.
10. Click Next.
11. If you chose Readiness Evaluation, Specify the technologies you would like to receive more information on from your faculty/staff. Add URLs that the staff can use as a resource to better master this technology. Click Add Another to add as many technologies as necessary.
    
12. Specify the departments / schools at your institution. Click Add Another to add as many as needed.
    
13. Specify the contact information you want to collect from faculty/staff.
14. When you’ve filled out these fields, click Finish to generate your survey.
15. As you click the blue buttons on the Overview tab, you will be taken through the steps of the project.
    
    Qtip: Did your survey Preview not appear? Make sure your browser doesn’t block pop-ups on Qualtrics.
16. Use the toolbar along the top if you ever need to go back a step.
17. Use the tabs along the top if you’d like to edit components not included in the blue button steps. For example, you can go to the Survey tab to edit the survey theme and add demographic questions, whereas you can go to the Distributions tab to download a distribution history for emails you’ve sent.

Remote Educator Pulse Survey Customization

If you want to see the questions in your survey or edit them, click the Survey tab or choose I’d like to edit my survey from the Overview.

Once inside the Survey tab, you can add new questions, tweak the wording on existing ones, edit the survey theme, and much more.

If there’s particular functionality you’d like to add, try searching the Support Site, or use the Support Site’s menu to the left to pick a page. In this section, we’ll cover some of the fundamentals of survey editing.

Adding and Editing Questions

You can add as many additional questions as you want. However, keep in mind that the shorter the survey, the more likely recipients are to fill it out.

For guides to adding and editing questions, see:

• Creating Questions
• Formatting Questions
• Formatting Answer Choices
• Question Types

Deleting and Restoring Questions

If you have sent a question to the trash, it is possible to restore it. To roll back many changes at once, see also how to revert a survey back to a previous version.

Display Logic

This solution comes with custom display logic. Display logic affects what questions respondents see, based on previous answers they provided. For example, we can ask how we can help if an instructor indicates they’ve experienced any obstacles to teaching remotely.

Saving and Publishing

All edits you make are saved automatically; however, they won’t necessarily be pushed to the live version of the survey. When you are finished with all of your edits and are ready to generate a link and share the survey with your recipients, remember to click Publish in the upper-right.

For more on how this works, see Survey Publishing & Versions.

Translating the Remote Educator Pulse

The Remote Educator Pulse is available to be created in accounts set to one of the following platform languages: English (US), English (UK), Brazilian Portuguese, French EU, German, Italian, Japanese, Spanish EU, Spanish (LATAM), Chinese (Simplified), Chinese (Traditional), Dutch, Finnish, Korean, Portuguese (EU).

Additionally, you can add translations to the project so that respondents can choose from a language dropdown when taking the survey. You may choose to translate this XM solution through one of the following methods:

1. Importing a translated language file provided by Qualtrics
2. Adding translations manually
3. Using automatic translation

Method 1: Importing a translated language file

Since the Remote Educator Pulse  has been translated into the core languages, you can use Qualtrics-provided translation files to import additional translations to your project. The file contains translations for Brazilian Portuguese, French EU, German, Italian, Japanese, Spanish EU, Spanish (LATAM), Chinese (Simplified), Chinese (Traditional), Dutch, Finnish, Korean and Portuguese (EU). To import your languages correctly, follow the below steps:

1. Download the language file based on the type of survey method you selected.
   • Download this file for the Check-in
   • Download this file for the Readiness Evaluation
2. Export the translation file for your project from the Translate Survey option in your Survey Tools. See this support page for a step-by-step guide on exporting your translation file.
3. Copy the desired translations from the file you downloaded in step 1 and paste them into the file exported in step 2. Make sure you paste the translations into their correct columns by matching the language codes.
   Qtip: You only need to copy the languages that you will use.
4. If needed, make any necessary edits to your translation file.
   Qtip: All of the translations contain {{Technology Name}}, {{Department/School}}, and {{Additional Support and training resources}} in place of your inputed technology, school name, and additional resources in the translated text. Make sure to replace these with the correct translations.
5. Import your translation file through the Translate Survey option in your Survey Tools. Visit this support page for a step-by-step guide on importing your translation file.

If you’d like to import a translation for a language that is not in the file provided by Qualtrics, see this support page for creating custom translations.

Method 2: Adding translations manually

If you’d like, you can translate each question and answer choice of your survey manually. This method generally takes longer than using the import method above. More information about translating your project manually can be found on this support page.

Method 3: Using Automatic Translation

To speed up your manual survey translation process, you can use the built-in automatic translation feature. The automatic translation feature uses Google Translate to translate your survey. Since this is an automatic translation, it may not be perfectly accurate. Therefore, we do not recommend using this as the final translation you share with respondents. Rather, this feature can save time when working with a professional translator, as they will only need to clean up automatic translation rather than starting from scratch. For more information on using this feature, please refer to the support page on automatic translations.

Distributing the Remote Educator Pulse XM Solution

When you are ready to distribute the Remote Educator Pulse solution, it’s super quick and easy to do so:

1. Make sure you have published any survey edits.
   
2. If your changes are published or you don’t have changes to publish, head to the Distributions tab.
   
3. Choose Get a single reusable link.
   
4. You will see the Anonymous Link. This link does not collect any identifying information other than what you explicitly ask for in the survey. You can copy this link and distribute it through your company’s email.
   

Qtip: If you publish changes, the menu that opens will give you your Anonymous Link.

Other Methods of Distribution

We recommend using the Anonymous Link method described above, because it’s the quickest and easiest distribution method.

If you are interested in other methods of distribution, such as emailing from Qualtrics, see the Distributions Basic Overview for a list of options. Please note that depending on your license, not all options may be available, and some may be restricted.

Reports

Premade Reports

Our XM Scientists have developed a special report for each version of this XM Solution. This report gives an overview of the results, and is ready to share as soon as you have collected data.

1. Go to Reports.
2. Select Reports.
3. The premade report will be the first one that appears!

• Sharing the Report: You can share a PDF copy of this report with your colleagues, or even create a link where anyone can view the report! See Sharing Your Advanced-Report.
• Making New Reports: You can click File and then New to create a new report from scratch if needed. Use the report name dropdown to navigate between reports.
• Customizing Reports: See Advanced-Reports Basic Overview to get started customizing your reports.

Other Ways to View Data

While Advanced-Reports include an expert premade report, this report is limited to showing 250 comments for a given Text Entry question (those are the open feedback questions). To see a full set of responses, you’ll want to use one of the other reporting options described below.

Data & Analysis allows you to edit data, export a spreadsheet of all responses, filter your responses, and much more.

Results-Reports give a quick overview of your data, and do not require you to work from scratch. They have different charts and graphs than Advanced-Reports, and are generally there to help you get quick assessments of data.

Weekly Response Notifications

Built into each of the free COVID-19 XM Solutions are weekly reports of how many responses your survey has received in the past week, and how many responses that makes for the survey in total. These notifications come every Monday morning.

Reports are sent as emails and as notifications in your account.

Viewing Reports

Once you receive the email or notification, there are two buttons.

• View responses: Clicking here will take you to the Data & Analysis tab of your project.
• View report: Clicking here will take you to the Reports section of the Reports tab of your project, where you should see the pre-built report first.

Unsubscribing from Weekly Notifications

If you no longer wish to receive weekly notifications, you can click unsubscribe at the bottom of the email.

Subscribing to Updates

Most users will be subscribed to these weekly notifications automatically. However, if you unsubscribed and find you want to start receiving them again, you can do the following:

1. Go to your Qualtrics account.
2. In the upper-right corner, click the notifications icon.
   
3. Click the settings gear.
4. Select Digests to subscribe to weekly notifications.
   
5. You may need to select Notifications first if you at some time or another unsubscribed from all account notifications.

Terms of Use: EX COVID-19 Solutions

Expiry Dates

These expiry dates only apply to customers who sign up from the “Here to Help” or “Return to Work” landing pages or via Qualtrics Surveys. Post expiration, these customers will need to export their data within 6 months or upgrade to a paid EX product.

• Return to Work Pulse: The ability to launch new projects expires 30 days after the first Return to Work Pulse project has been launched AND has received a response.
• Remote + Onsite Work Pulse, Remote Educator Pulse, & Healthcare Workforce Pulse: The ability to launch new projects expires 90 days after the first project has been launched.

Response Limits

• Existing Qualtrics customers have 500k free responses associated with each Return to Work Pulse (for the first 30 days), Remote + Onsite Work Pulse(for the first 30 days), Remote Educator Pulse, and Healthcare Workforce Pulse COVID-19 solution (each for the first 90 days). After the 30 / 90 day periods are reached, responses will be counted against the total number of purchases response for the license.
• New customers who sign up from the “Here to Help” or “Return to Work” landing pages with a work email will get their own provisioned brand up to 500k responses total. This is only applicable to the Return to Work Pulse, Remote + Onsite Work Pulse, Remote Educator Pulse, and Healthcare Workforce Pulse solutions.

New customers who sign up from the “Here to Help” or “Return to Work” page with a personal email or indicate the account is for personal use will be provisioned a free account with up to 500 responses for each Return to Work Pulse, Remote + Onsite Work Pulse, Remote Educator Pulse, and Healthcare Workforce Pulse solution. This is also the case for new customers who sign up via Qualtrics Surveys.

Other Free COVID-19 XM Solutions

The following COVID-19 XM Solutions are free, and included in every account. Click the name of the Solution for more guided support:

• Remote + On-site Work Pulse
• Public Health: COVID-19 Pre-Screen & Routing
• COVID-19 Customer Confidence Pulse
• Higher Education: Remote Learning Pulse
• K-12 Education: Remote Learning Pulse
• COVID-19 Dynamic Call Center Script
• Healthcare Workforce Pulse
• Remote Educator Pulse
• Supply Continuity Pulse
• COVID-19 Brand Trust Pulse
• Digital Open Door
• COVID-19 Customer Confidence Pulse 2.0
• Frontline Connect
• Return to Work Pulse

If you are not an existing Qualtrics user and would like to get access to these solutions, please see this page to sign up for free!

FAQs