Survey Platform - Timing | Qualtrics

Timing

Introduction

The Timing question is a hidden question that can be added on any page of your survey to track and manage the time a respondent spends on that page.

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Most users employ Timing in conjunction with other questions. For example, if you have a video respondents need to watch, you might use a Timing question to hide the Next button until the respondent has had enough time to complete the video. Or with a Matrix Table question, you might record how long a respondent is spending on the page, and if they don’t spend long enough, use a Branch element to screen them out of the survey.

Qtip: Need to time the entire survey instead of a single page? Simply add an Embedded Data element to your Survey Flow named Q_TotalDuration. This field will automatically track the seconds a respondent takes to complete the survey.

Timing Options

A Timing question can be added at any point in your survey. This question will be hidden from respondents, and it will record four main metrics:

  • First Click: How many seconds pass before the respondent clicks the first time.
  • Last Click: How many seconds pass before the respondent clicks the last time (not including clicking the Next button).
  • Page Submit: How many seconds pass before the respondent clicks the Next button (i.e., how long in total the respondent spends on the page).
  • Click Count: How many times the respondent clicks on the page.

In addition to recording these counts, the following options are available in the question Editing Pane.

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Seconds to Disable Submit

You can use this option to hide the Next button for a certain number of seconds. At the default value of “0”, the Next button is not hidden, and respondents can continue the survey whenever they choose.

Seconds to Auto-Advance

You can use this option to automatically move respondents to the next page of the survey after a certain number of seconds. At the default value of “0”, this option is deactivated and respondents may take as long as they like.

Show Timer

With this option, a timer (either Count Up or Count Down) is displayed to respondents to help them know how long they are spending on that page of the survey.

Data Analysis

Once your responses have been collected, Qualtrics offers various methods to create reports both in and out of the platform. From the Reports module, you can view aggregate data with pre-made reports as well as create your own. From the Data and Analysis module, you can view and manipulate your survey responses on an individual basis.

Visualizations

There are five visualization types available for Timing questions: Statistics Table, Bar Chart, Line Chart, Simple Table, and the Gauge Chart. For more information on these visualizations please visit the linked visualization support pages.

Download Data Format

Timing information is displayed in the downloaded data-set showing the four recorded metrics, rounded to the nearest millisecond, for each participant.

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