-
- Creating an Account & Logging In
- Logging In with Your Organization ID
- Homepage Basic Overview
- User Moves
- Qualtrics Topics From A to Z
- Getting Help & Contacting Support
- Submitting a Product Idea
- Qualtrics & GDPR Compliance
- Browser Compatibility & Cookies
- Data Protection & Privacy
- Qualtrics Transport Layer Security (TLS) Upgrades
- Languages in Qualtrics
- Allowlisting External Domains for Qualtrics Use
-
- Common Use Cases Overview
-
-
-
- A/B Testing in Website Feedback
- Formatting Embedded Targets
- Making Creatives Mobile-Optimized
- Optimizing Intercept Targeting Logic
- Screen Capture
- Using Google Analytics with Website Feedback
- Using Tag Managers
- Website Feedback Accessibility
- XM Directory Contact Frequency Rules for Digital Intercepts
- XM Directory Segments for Digital Intercept Targeting
-
- Guided Solutions
- Managing Custom Solutions
-
- Testing Status Manager
- Vaccination Status Manager
- Using a Mailing List to Survey Synchronizer in COVID-19 Response Solutions
- Troubleshooting the Qualtrics Vaccination & Testing Manager Solution
- Remote + On-site Work Pulse XM Solution
- Public Health: COVID-19 Pre-Screen & Routing XM Solution
- COVID-19 Customer Confidence Pulse
- Higher Education: Remote Learning Pulse
- K-12 Education: Remote Learning Pulse
- Healthcare Workforce Pulse
- Remote Educator Pulse
- COVID-19 Dynamic Call Center Script
- COVID-19 Brand Trust Pulse
- Supply Continuity Pulse XM Solution
- Frontline Connect
- COVID-19 Customer Confidence Pulse 2.0
- Digital Open Door
- Return to Work Pulse
- Return to Work Pulse 2.0 (EX)
- Common API Use Cases
-
-
- Learn the XM Platform
- Projects Basic Overview
- Survey Basic Overview
- Workflows Basic Overview
- Distributions Basic Overview
- Data & Analysis Basic Overview
- Results vs. Reports
- Results-Reports Basic Overview
- Advanced-Reports Basic Overview
- Contacts Basic Overview
- Library Basic Overview
- Admin Basic Overview
- Information for Survey Takers
-
-
- Data & Analysis Basic Overview
-
- Recorded Responses
- Filtering Responses
- Responses in Progress
- Import Responses
- CSV/TSV Upload Issues
- Retake Survey Link
- Combining Responses
- Response Editing
- Translate Comments
- Response Quality Functionality
- Response Quality
- Autocomplete Questions & Supplemental Data
- Viewing & Clipping Video Responses
- Predict iQ
- Response Weighting
-
-
- Workflows Basic Overview
- Workflows in Global Navigation
-
- Survey Response Event
- Ticket Event
- Survey Definition Event
- ServiceNow Event
- JSON Event
- Salesforce Workflow Rule Event
- XM Directory Funnel Event
- Health Connect Event
- Zendesk Event
- iQ Anomaly Event
- Experience ID Segments Event
- Dataset Record Event
- Jira Event
- Experience ID Change Event
- Twilio Segment Event
-
- Tickets Task
- Update Ticket Task
- Email Task
- XM Directory Task
- Notifications Feed Task
- Single-Instance Incentives
- Frontline Feedback Task
- Calculate Metric Task
- Code Task
- Health Connect Task
-
- Using Workflows Tasks to Build ETL Workflows
-
- Extract Data from Qualtrics File Service
- Extract Data from SFTP Files Task
- Extract Data from Salesforce Task
- Extract Data from Google Drive Task
- Import Salesforce Report Data Task
- Extract Responses from a Survey Task
- Extract Employees from Workday Task
- Extract Data from Data Project Task
- Extract Run History Report from Workflows Task
- PGP Encryption
- Extract Data from Amazon S3 Task
- TextFlow
- Workflows Based on XM Directory Segments
- Sharing Workflows
- Workflows Run & Revision Histories
- Workflow Notifications
-
-
-
- Getting Started with CX Dashboards
- Step 1: Creating Your Project & Adding a Dashboard (CX)
- Step 2: Mapping a Dashboard Data Source (CX)
- Step 3: Planning Your Dashboard Design (CX)
- Step 4: Building Your Dashboard (CX)
- Step 5: Additional Dashboard Customization
- Step 6: Sharing & Administering CX Dashboards
- New Dashboards Experience
-
-
- Creating CX Dashboard Pages
- Building Widgets (CX)
- Significance Testing in Dashboard Widgets
- Displaying Benchmarks in Widgets
- Rolling Calculations in Widget Metrics
- XM Directory Respondent Funnel
- Action Planning (CX)
- Distribution Reporting (CX)
- Migrating from Distribution Reporting to Respondent Funnel (CX)
- Embedded Dashboard Widgets in Third Party Software
-
- Managing CX Dashboard Users
- Adding, Importing, & Exporting Users (CX)
- CSV/TSV Upload Issues
- CX Dashboards Roles
- Metadata (CX)
- Unique Identifiers (CX)
-
- Hierarchies Basic Overview
- Static vs. Dynamic Org Hierarchies
- Preparing a User File to Make a Hierarchy (CX)
- Generating a Parent-Child Hierarchy (CX)
- Generating a Level-Based Hierarchy (CX)
- Generating an Ad Hoc Hierarchy (CX)
- Adding Dynamic Org Hierarchies to CX Dashboards
- Navigating Hierarchies & Restructuring Units (CX)
- Unit Tools (CX)
- Org Hierarchy Tools (CX)
-
- CrossXM Analytics
-
-
-
- Workflows Basic Overview
-
-
- 360 Reports Basic Overview
- 360 Reports Settings
- Reports Toolbar (360)
- Inserting Reports Content (360)
-
- Advanced-Reports Visualizations
- Bar Chart Visualization
- Line Chart Visualization
- Pie Chart Visualization
- Breakdown Bar Visualization
- Gauge Chart Visualization
- Gap Chart (360)
- Agreement Chart (360)
- Data Table Visualization
- Statistics Table Visualization
- Results Table Visualization
- High and Low Scores Table (360)
- Hidden Strengths / Improvement Areas Table (360)
- Scoring Overview Table (360)
- Report Summary Table (360)
- Word Cloud Visualization
- Report Options (360)
-
-
- Library (EX)
- Administration (EX)
- Participant Portal (360)
-
-
- Getting Started with Employee Engagement
- Step 1: Preparing for Your Employee Engagement Survey
- Step 2: Building Your Engagement Survey
- Step 3: Configuring Project Participants & Distributing Your Project
- Step 4: Reporting on Your Employee Engagement Project Results
- Step 5: Closing Your Project & Preparing for Next Year’s Project
- New Dashboards Experience
-
- Workflows Basic Overview
-
-
- Participants Basic Overview (EX)
- Preparing Your Participant File for Import (EX)
- Adding & Removing Participants (EX)
- CSV/TSV Upload Issues
- Unique Identifiers (EX)
- Importing Participants from the Global Directory (EE)
- Participant Information Window (EX)
- Participants Tools (EX)
- Participant Import, Update, & Export Messages (EX)
-
- Participant Roles (EX)
- Importing Participants from the Global Directory (EX)
-
-
- Library (EX)
- Administration (EX)
- Dashboard Viewer (EX)
- CrossXM Analytics
-
-
-
- Workflows Basic Overview
-
-
- Participants Basic Overview (EX)
- Preparing Your Participant File for Import (EX)
- Adding & Removing Participants (EX)
- CSV/TSV Upload Issues
- Importing Participants from the Global Directory (EX)
- Unique Identifiers (EX)
- Participant Information Window (EX)
- Participants Tools (EX)
- Participant Import Automation (EL)
- Participant Import, Update, & Export Messages (EX)
- Participant Roles (EX)
-
-
- Library (EX)
- Administration (EX)
- Dashboard Viewer (EX)
-
-
- Program Participants (Pulse)
- Sampling Settings (Pulse)
-
- Participants Basic Overview (EX)
- Participant Import Automation (EL)
- Adding & Removing Participants (EX)
- Preparing Your Participant File for Import (EX)
- Importing Participants from the Global Directory (EX)
- Participant Information Window (EX)
- Participants Tools (EX)
- Unique Identifiers (EX)
- CSV/TSV Upload Issues
- Participant Import, Update, & Export Messages (EX)
-
- Pulse Dashboards Basic Overview
-
-
- Participants Basic Overview (EX)
- Participant Import Automation (EL)
- Adding & Removing Participants (EX)
- Importing Participants from the Global Directory (EX)
- Preparing Your Participant File for Import (EX)
- Participant Information Window (EX)
- Participants Tools (EX)
- CSV/TSV Upload Issues
- Unique Identifiers (EX)
- Participant Import, Update, & Export Messages (EX)
- Participant Roles (EX)
- Dashboard Viewer (EX)
-
-
- Workflows Basic Overview
-
-
- Participants Basic Overview (EX)
- Preparing Your Participant File for Import (EX)
- CSV/TSV Upload Issues
- Adding & Removing Participants (EX)
- Importing Participants from the Global Directory (EX)
- Unique Identifiers (EX)
- Participant Information Window (EX)
- Participants Tools (EX)
- Participant Roles (EX)
- Participant Import, Update, & Export Messages (EX)
-
-
- Library (EX)
- Administration (EX)
- Dashboard Viewer (EX)
-
-
- Getting Started with Website Feedback
- Step 1: Preparing Your Targeted Survey
- Step 2: Creating a Website Feedback Project
- Step 3: Building Your Creative
- Step 4: Setting Up Your Intercept
- Step 5: Testing & Activating Your Website Feedback Project
- Website / App Feedback Technical Documentation
- Website / App Feedback Browser Cookies
- Creating a Website / App Feedback Project
-
- Statistics in Website / App Feedback Projects
- Website / App Feedback Administration
-
- Mobile App Feedback Project
- Soliciting App Reviews
- Opt-In Survey Upon Site Exit
- Mobile Site Exit Surveys
- Single Page Application
- Screen Capture
- Website Feedback Accessibility
- Making Creatives Mobile-Optimized
- Formatting Embedded Targets
- Using Tag Managers
- Optimizing Intercept Targeting Logic
- XM Directory Contact Frequency Rules for Digital Intercepts
- XM Directory Segments for Digital Intercept Targeting
- A/B Testing in Website Feedback
- Using Google Analytics with Website Feedback
- Website / App Feedback for EmployeeXM
-
-
-
-
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-
- Creating an Account & Logging In
- Logging In with Your Organization ID
- Homepage Basic Overview
- User Moves
- Qualtrics Topics From A to Z
- Getting Help & Contacting Support
- Submitting a Product Idea
- Qualtrics & GDPR Compliance
- Browser Compatibility & Cookies
- Data Protection & Privacy
- Qualtrics Transport Layer Security (TLS) Upgrades
- Languages in Qualtrics
- Allowlisting External Domains for Qualtrics Use
-
- Common Use Cases Overview
-
-
-
- A/B Testing in Website Feedback
- Formatting Embedded Targets
- Making Creatives Mobile-Optimized
- Optimizing Intercept Targeting Logic
- Screen Capture
- Using Google Analytics with Website Feedback
- Using Tag Managers
- Website Feedback Accessibility
- XM Directory Contact Frequency Rules for Digital Intercepts
- XM Directory Segments for Digital Intercept Targeting
-
- Guided Solutions
- Managing Custom Solutions
-
- Testing Status Manager
- Vaccination Status Manager
- Using a Mailing List to Survey Synchronizer in COVID-19 Response Solutions
- Troubleshooting the Qualtrics Vaccination & Testing Manager Solution
- Remote + On-site Work Pulse XM Solution
- Public Health: COVID-19 Pre-Screen & Routing XM Solution
- COVID-19 Customer Confidence Pulse
- Higher Education: Remote Learning Pulse
- K-12 Education: Remote Learning Pulse
- Healthcare Workforce Pulse
- Remote Educator Pulse
- COVID-19 Dynamic Call Center Script
- COVID-19 Brand Trust Pulse
- Supply Continuity Pulse XM Solution
- Frontline Connect
- COVID-19 Customer Confidence Pulse 2.0
- Digital Open Door
- Return to Work Pulse
- Return to Work Pulse 2.0 (EX)
- Common API Use Cases
-
-
- Learn the XM Platform
- Projects Basic Overview
- Survey Basic Overview
- Workflows Basic Overview
- Distributions Basic Overview
- Data & Analysis Basic Overview
- Results vs. Reports
- Results-Reports Basic Overview
- Advanced-Reports Basic Overview
- Contacts Basic Overview
- Library Basic Overview
- Admin Basic Overview
- Information for Survey Takers
-
-
- Data & Analysis Basic Overview
-
- Recorded Responses
- Filtering Responses
- Responses in Progress
- Import Responses
- CSV/TSV Upload Issues
- Retake Survey Link
- Combining Responses
- Response Editing
- Translate Comments
- Response Quality Functionality
- Response Quality
- Autocomplete Questions & Supplemental Data
- Viewing & Clipping Video Responses
- Predict iQ
- Response Weighting
-
-
- Workflows Basic Overview
- Workflows in Global Navigation
-
- Survey Response Event
- Ticket Event
- Survey Definition Event
- ServiceNow Event
- JSON Event
- Salesforce Workflow Rule Event
- XM Directory Funnel Event
- Health Connect Event
- Zendesk Event
- iQ Anomaly Event
- Experience ID Segments Event
- Dataset Record Event
- Jira Event
- Experience ID Change Event
- Twilio Segment Event
-
- Tickets Task
- Update Ticket Task
- Email Task
- XM Directory Task
- Notifications Feed Task
- Single-Instance Incentives
- Frontline Feedback Task
- Calculate Metric Task
- Code Task
- Health Connect Task
-
- Using Workflows Tasks to Build ETL Workflows
-
- Extract Data from Qualtrics File Service
- Extract Data from SFTP Files Task
- Extract Data from Salesforce Task
- Extract Data from Google Drive Task
- Import Salesforce Report Data Task
- Extract Responses from a Survey Task
- Extract Employees from Workday Task
- Extract Data from Data Project Task
- Extract Run History Report from Workflows Task
- PGP Encryption
- Extract Data from Amazon S3 Task
- TextFlow
- Workflows Based on XM Directory Segments
- Sharing Workflows
- Workflows Run & Revision Histories
- Workflow Notifications
-
-
-
- Getting Started with CX Dashboards
- Step 1: Creating Your Project & Adding a Dashboard (CX)
- Step 2: Mapping a Dashboard Data Source (CX)
- Step 3: Planning Your Dashboard Design (CX)
- Step 4: Building Your Dashboard (CX)
- Step 5: Additional Dashboard Customization
- Step 6: Sharing & Administering CX Dashboards
- New Dashboards Experience
-
-
- Creating CX Dashboard Pages
- Building Widgets (CX)
- Significance Testing in Dashboard Widgets
- Displaying Benchmarks in Widgets
- Rolling Calculations in Widget Metrics
- XM Directory Respondent Funnel
- Action Planning (CX)
- Distribution Reporting (CX)
- Migrating from Distribution Reporting to Respondent Funnel (CX)
- Embedded Dashboard Widgets in Third Party Software
-
- Managing CX Dashboard Users
- Adding, Importing, & Exporting Users (CX)
- CSV/TSV Upload Issues
- CX Dashboards Roles
- Metadata (CX)
- Unique Identifiers (CX)
-
- Hierarchies Basic Overview
- Static vs. Dynamic Org Hierarchies
- Preparing a User File to Make a Hierarchy (CX)
- Generating a Parent-Child Hierarchy (CX)
- Generating a Level-Based Hierarchy (CX)
- Generating an Ad Hoc Hierarchy (CX)
- Adding Dynamic Org Hierarchies to CX Dashboards
- Navigating Hierarchies & Restructuring Units (CX)
- Unit Tools (CX)
- Org Hierarchy Tools (CX)
-
- CrossXM Analytics
-
-
-
- Workflows Basic Overview
-
-
- 360 Reports Basic Overview
- 360 Reports Settings
- Reports Toolbar (360)
- Inserting Reports Content (360)
-
- Advanced-Reports Visualizations
- Bar Chart Visualization
- Line Chart Visualization
- Pie Chart Visualization
- Breakdown Bar Visualization
- Gauge Chart Visualization
- Gap Chart (360)
- Agreement Chart (360)
- Data Table Visualization
- Statistics Table Visualization
- Results Table Visualization
- High and Low Scores Table (360)
- Hidden Strengths / Improvement Areas Table (360)
- Scoring Overview Table (360)
- Report Summary Table (360)
- Word Cloud Visualization
- Report Options (360)
-
-
- Library (EX)
- Administration (EX)
- Participant Portal (360)
-
-
- Getting Started with Employee Engagement
- Step 1: Preparing for Your Employee Engagement Survey
- Step 2: Building Your Engagement Survey
- Step 3: Configuring Project Participants & Distributing Your Project
- Step 4: Reporting on Your Employee Engagement Project Results
- Step 5: Closing Your Project & Preparing for Next Year’s Project
- New Dashboards Experience
-
-