Insight Platform - User Divisions | Qualtrics

User Divisions

Introduction

With Divisions, you can segment your license into smaller entities. You can give different Divisions specific permissions for their users, and you can give specific users full administrative access for other users within their own Division.

Division level administrators can be helpful if you have natural divisions within your organization that each need their own administrative control, such as different teams, departments, or colleges.

Creating Divisions

  1. Navigate to the Administration section and click Divisions.
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  2. Click Create a New Organization Division.
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  3. Name the Division.
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  4. If desired, set a Blind Carbon Copy email address (all emails sent by users in the division will be copied to this address).
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  5. Click the checkboxes to enable or disable permissions for the Division.
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    Qtip: These Division permissions will be applied to every account that is a part of the division. This process is similar to setting permissions for User Types and Group Types.
  6. Click Save.
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Adding Users to a Division

Qtip: Users can only be a part of one division at a time.
  1. Navigate to the Administration section and click Divisions.
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  2. Select Add to the right of the Division name.
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  3. Scroll through the list and select the users you want to add.
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    Qtip: You can select multiple users by holding Ctrl or Cmd when you click. To select two users and everyone in between, hold Shift and click the first and last user.
  4. Click Add.
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You can also add a user to a division by searching for the username in the Users page. Then click on the username and set a Division by choosing from the Divisions dropdown.

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Assigning a Division Administrator

Qtip: To be an administrator for a Division, the user must first be added to the Division.
  1. Navigate to the Administration section and click Divisions.
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  2. Click on the Division name.
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  3. Click the Division Administrator checkbox next to user’s name (all users in the Division will be listed).
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  4. Click Save.
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Division Administrators are only able to access and make changes to accounts in their Division. Brand Administrators will still be able to access the account settings of all users regardless of Division.

Removing Users from a Division

  1. Navigate to the Administration section and click Divisions.
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  2. Click on the name of the division you would like to remove users from.
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  3. Click Remove next to the user’s name (this will only remove the user from the Division; it will not delete their account).
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  4. Click Save
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Setting a Default Division

Once you’ve created a Division, you can set that Division as the default when users self-enroll into your license. Just select the checkbox next to the desired Division in the Self-Enrollment column.

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