Loading...
  • Customer Experience
    Customer Experience
  • Employee Experience
    Employee Experience
  • Brand Experience
    Brand Experience
  • Product Experience
    Product Experience
  • Core XM
    Core XM

Survey Options

What's on This Page:


Was this helpful?


This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The feedback you submit here is used only to help improve this page.

That’s great! Thank you for your feedback!

Thank you for your feedback!


About Survey Options

Survey Options is where you go to change many general survey settings, such as the survey expiration date or the message that will appear to respondents when they finish the survey.

To access these settings, click Survey Options at the top of the Survey tab.

Survey Options button in the Survey tab

Survey Options is divided into five sections, as described below.

Survey Experience

Survey Experience includes options that will directly impact the respondent experience, such as whether or not a back button will be included and whether respondents can return and finish the survey at a later date if they don’t finish in one sitting.

Survey Experience, the topmost section

Survey Protection

Survey Protection helps you ensure that only the appropriate people take your survey. You’ll also find options like password protection and expiration dates.

List of options in survey protection

Survey Termination

Survey Termination contains options for controlling the survey ending experience. From here, you can choose different endings, such as redirecting respondents to a specific website or displaying a custom message.

Survey Termination section

Inactive Surveys

Inactive Surveys lets you choose what message respondents see when they attempt to open a survey that is not currently collecting responses.

Inactive Surveys section

Partial Completion

Partial Completion lets you specify how long a respondent can leave an unfinished survey before that survey is automatically closed out.

Partial Completion section at the bottom

FAQs