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Survey Theming

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Qtip: If your Look & Feel editor looks different than what is shown here, chances are you’re on the old editor! See The Old Look & Feel for more details.

About Survey Theming

Creating a beautiful survey is easy with Qualtrics Survey Themes. Each theme contains default colors, fonts, and styling for your survey. In the Look & Feel menu, you’ll find the Survey Theme Library, which contains all your available survey themes. In addition, your license may include custom survey themes, designed to match your organization’s branding. You’ll also find other options for customizing your survey’s theme, like changing your survey’s layout, background, and logos.

If you would like to have a custom theme created for your organization, visit our page on Theme Design and login to the Support Portal to make a request. If you would like to create a survey theme from scratch on your own, you will want to apply a basic theme and use the Look & Feel settings and Custom CSS to customize the basic theme.

How To Apply Themes

  1. Navigate to the Look & Feel menu in the Survey tab.
    image of the survey editor window the the look & feel menu option highlighted
  2. Go to the Theme section.
    image of the look & feel editor with the Theme tab selected.
  3. Click the Survey Theme Library dropdown and choose which library you want to view. Presets are themes provided by Qualtrics. If your organization has branded themes, you’ll see your organization’s library as an option.
  4. Select the theme you’d like to apply to your survey.
  5. View the Look & Feel display to preview the theme applied to your survey.
  6. Click Save.

Theme Types

There are two main types of themes available: Dynamic Themes and Static Themes. Depending on the type of theme selected, various customization options are available beyond the base theme options. All Qualtrics Preset themes are Dynamic themes. Branded themes purchased by your organization may be Static or Dynamic.

Qtip: If your license has branded themes, your Brand Admin can login to the Support Portal and reach out to the Themes team to get a new theme created or modified.

The new Qualtrics themes, or Dynamic Themes, are a preselected combination of features that can be edited under the General, Style, Motion, Logo, and Background sections of the Look & Feel editor. Dynamic Themes appear at the top of the list of available themes.
image of the dynamic themes label that appears in the Theme tab above the license's dynamic themes

Under Static Themes, you’ll see a list of older customized themes, if anyone from your brand made any such requests in the past. You cannot edit these themes’ Layout, Logo, or Background, since those settings used to be built permanently into the theme’s code. (However, you can still edit the header in the General section, meaning you can add logos, but not remove or change existing ones. Static Themes appear below Dynamic Themes in the list of available themes.
image of the look & feel editor when a static theme is selected. The theme name has a red warning triangle next to it. Static themes appear below dynamic themes in the list of available themes.

Attention: In the above image, the Layout, Logo, and Background sections are greyed out since they are incompatible with Static Themes. Additionally, a red alert triangle appears next to the theme name when a Static Theme is selected.

Layout

Your survey’s Layout controls features that determine how your questions and other survey elements look to respondents. This includes features such as button styling, question padding, and Progress Bar appearance. Layouts can only be applied to Dynamic Themes. The three layout styles available to you are Flat, Modern, and Classic.
image of the layout tab in the look & feel menu. the three layout options are highlighted.

The Logo section of the Look & Feel menu allows you to upload an image to be used as your survey’s logo.
image of the logo tab in the look & feel editor

  • Logo Image: See a preview of your chosen logo. Click Change Image to choose a new logo from your graphics library. To remove your logo entirely, click Remove Image.
  • Style: Decide whether the logo is Floating (default, allowing the logo to appear as is) or Banner (putting the logo on a banner background, often in the Primary Color).
  • Placement: Decide where on the top of the page the logo should be positioned.
  • Max Height: Determine the height of the logo. The width will scale automatically to avoid stretching.
  • Mobile Scaling: Determine how you want the logo size to adjust relative to the default size. If your logo is large, it may be better to adjust this percentage lower. This setting affects both Desktop and Mobile views.

Survey Background

The Background section of the Look & Feel menu allows you to customize your survey’s background. You can choose a solid color background or upload an image to be used as the background.
image of the background tab in the look & feel editor

Color Background

To use a solid color background, select Color as the Background Type. Then, click the color block under Background Color to select your color. If you know the HEX color code for the color you’d like to use, enter it next to the color block.

image of the background tab in the look & feel menu. The background type option is highlighted at the top of the tab

Image Background

To use an image as your survey background, select Photo as the Background Type. Click Change Image below the Background Image box and select an image from your graphics library. Note that whatever image you choose will adjust to the screen’s size, so it’s best to choose a very large, high-resolution image.

image of the background tab in the look & feel menu. The background type is Photo and the Change Image option is highlighted for changing the background image.

You may also select an Overlay Color, covering your background with a layer of black (Dark) or white (Light). The Overlay Opacity lets you decide how opaque or translucent the overlay is.
image of the background tab in the look & feel editor. The overlay color & opacity options are highlighted

Additional Background Options

Regardless of background type, you can set a Foreground Contrast. To determine this, we select a gray scale color that adheres to a proper contrast ratio of 4.5, which is WCAG compliant. To increase the contrast between the text and background, change this to Medium or High. High is always white or black. We also take into account the background image and overlay color/opacity when determining the proper foreground color. This setting is the same as the Foreground Contrast found in the Style section.

image of the background tab in the look & feel menu. The foreground contrast option is highlighted.

You can also set a Questions Container. This option puts whitespace around your questions. This can often be preferable for themes that have detailed photo backgrounds, and where the text is still hard to read even with all contrast options set to high.
image of the Background tab in the look & feel editor. The Questions Container option is highlighted and enabled.

Choosing the Best Theme

Now you know how to apply a theme. But how do you choose – or design – the right one? Are some themes more accessible than others? And do some themes collect better data than others?

All Qualtrics themes are screen-reader accessible and compatible with mobile devices. However, here are some other ideas to keep in mind when designing or selecting a theme:

  • Radio buttons and check boxes are often better than flat buttons. That’s radio buttons indicate the respondent should only give one answer, while check boxes imply they can choose multiple. Flat buttons, however, are the same for both multi and single select questions. Differentiating between the two improves the rate that respondents give honest and correct answers.
    The first question, which is a single answer, has circular buttons, called radio buttons. The second, which is multiple answer, has square buttons, called check boxes. The last question has answers in flat highlighted bars, and you cannot tell if it is single or multiple answer.
  • Font size can be adjusted however you want, and it’s important to choose a size and face that is optimal even in mobile environments.
  • You want to make sure the next and back buttons are clear and readable.
  • Progress Bar placement can sometimes affect respondent experience. If it’s at the top, it’s inconvenient to scroll up to every time. If it’s at the bottom, it doesn’t distract from questions .
  • All question types are compatible with all Qualtrics themes! However, when customizing a theme, you want to make sure that sleek Javascript-heavy questions like Rank Order and Pick, Group and Rank work to their best ability.
Example: The Blank Preset theme boasts all of these features while allowing you to easily customize the other aspects of your survey’s look.
image of the theme tab in the look & feel editor. The blank survey theme is selected

FAQs