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Custom Field Creation

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About Custom Field Creation

Creating custom fields allows you to add new variables to responses after they’ve already been recorded. You can categorize based on items like age, dates, or certain answers to questions without having to set up Branch Logic and Embedded Data fields before launching the survey. You can also annotate responses or easily categorize text entry data.

Qtip: Custom fields can only be exported in a file when using the Data Table export format. They can also be used in the Data and Weighting sections of the Data & Analysis tab and in the Results section of the Reports tab. A data export containing Custom Fields can be retrieved by API if you use Create Response Export, Get Response Export Progress, and Get Response Export File calls.
Example: You’re evaluating three different brands and so have three Net Promoter® Score questions in your survey. By default, you can see the NPS® data for each brand in separate visualizations, but you’d like to see the number of Promoters for each brand in one Bar Chart visualization for easy comparison. You can use this tagging feature to add new data to accomplish this goal.
Image showing custom field tagging based on NPS Score

Field Types

To add new information to a survey response, you must first create custom fields to hold the new data. You can add four types of custom fields:

  • Manual: Creating a new field that allows you to manually add tags to whichever responses you would like.
  • Bucketing: Creating a new field that gives each response a grouping based on a categorical question or field in the response so responses can be categorized for reporting or filtering.
  • Formula: Creating a new field that is a formulaic combination of other fields in a survey so that new derived fields are created in the survey after collection is complete.
  • Combine: Creating a new field that is a combination of 2 or more fields in your data set. This can be done before, during, or after data collection.

Types of Manual Fields

The Manual custom field comes in three variations.

  • Date: Accepts date information and has all the Breakout options (date, month, quarter, year, etc.) available to date metadata info in the Reports tab.
  • Number: Accepts any combination of characters 0–9 and has access to the Statistics Table and Gauge Chart visualizations.
  • Text: Accepts any text, number, or symbol characters and have the same reporting options as Text Entry questions.
  • Tags: Allows you to enter multiple separate tags information, similar to the way a Multiple Choice – Multiple Select question has multiple potential values. Tag fields also have access to all the same visualizations as Multiple Choice – Multiple Answer questions.

Depending on the type of field you select, you’ll have different visualization options in the Results section, as well as different filtering options.

Qtip: To edit data that was collected at the time of the survey submission, you can use Response Editing or use a Retake Survey Link.

Creating a Manual Custom Field

  1. Navigate to the Data section of the Data & Analysis tab and select the Create New Field option from the Tools menu.
    Create a New Field option from the Tools dropdown in Data & Analysis
  2. Choose Manual, add a name for your variable, and choose a field type before selecting Create Variable.
    Create Variable menu where Manual is selected
Attention: Bucketed Variables, Formula Variables, and Combined Fields cannot be used to create a new Custom Field.

Tagging an Individual Response

  1. Navigate to the Data section of the Data & Analysis tab and click Edit.
    Edit button in upper righthand corner of Data & Analysis tab

    Qtip: If you haven’t already created your custom field, you can do so by following the steps above.
  2. Type in the desired value for each response you want to edit.
    Add a Tag option in Column created for the custom variable

    Qtip: Hitting Tab or Enter twice will move your cursor to the next field box immediately below.
  3. Click Edit again to exit edit mode.
    Edit button is blue indicating that editing is currently occurring

Tagging Multiple Responses

  1. Navigate to the Data section of the Data & Analysis tab and click the checkbox for all the responses you want to tag.
    Multiple check boxes selected to the left of responses

    Qtip: If you haven’t already created your custom field, you can do so by following the steps above.
  2. Click With Selected and choose Edit.
    Edit option from dropdown called With Selected

    Qtip: You can combine tagging with filtering to really speed and enhance your work. Add a filter to your responses and then select all.
  3. Choose which field you want to add information to and provide the desired value(s). Only Tag field types will allow you to input multiple values and ask you if would like to replace existing tags before selecting the update button.
    Qtip: You can find the Manual field that you created under the Embedded Data section of the dropdown menu.

    Edit Responses menu

  4. Repeat steps 2–4 as necessary.
  5. Click Edit to exit edit mode.
    Edit button is blue indicating editing is currently occurring

FAQs