About Text iQ Widgets
Widgets can illuminate your text data’s meaning in a visually pleasing way. Text iQ has several widgets available, which are detailed on this page.
Constellations are automatically created for every topic you’ve created, and can be found in edit mode. Constellations are not available in summary mode. You can open them by clicking Click here to view the Constellation Chart.
In the screenshot above, every keyword in the text responses is listed. Size of the dot is connected to the number of time the word is mentioned in responses, and the dots’ proximity to each other is based on the likelihood the keywords will show up near each other in a text response. These distances are calculated using a technique called Word Vector Analysis.
The comments on the right are affected by the keywords. If you select a keyword, you will be able to zero in on the relationships between those keywords, and will only see the comments connected to the chosen keywords.
You can close out or hide a constellation chart by clicking the minimize button in the upper-right.
- Each bubble represents a topic, with the name in the center. The bubble size corresponds to the number of responses tagged with that topic.
Example: Staff only has one response, whereas food has 19, resulting in food being a much larger bubble than staff.
- The color around the rim of the bubble indicates the sentiments for those responses, with the length of color corresponding to how many responses match that sentiment.
- The legend along the bottom explains what color corresponds to what kind of sentiment.
- The y-axis to the left indicates the median sentiment for the topic.
Example: Hygiene’s median sentiment is lower than staff’s, which is why it is so much lower on the graph.
Hover over a bubble to learn more about that topic. You will be given breakdowns of total number of comments, sentiment types by percentage, and the count of each sentiment type.
When topics are nested together under a parent topic, the parent topics will appear as bubbles instead. Click this bubble to break out the topics underneath in the graph.
If you select a topic along the left or click a topic bubble, you will see the terms used to build that topic. If your topic was built manually, without search queries, the graph will be blank.
Topic and Sentiment Change Widgets
Once there is at least two days worth of data, Change widgets will initially compare two days’ worth of data. Before that, they will not display results. Once at least two weeks of data are collected, Change widgets will start comparing weeks at a time. Once at least two months of data are collected, they will compare months.
To narrow down the topics included in the widget, click the View dropdown and select either just Parent topics, or Child topics. Otherwise, both will be displayed on the widget.
The topic coverage change widget will compute what percentage of your comments are covered by each topic (across two time periods) and then show you the topics with the greatest absolute count change between the two periods. Each change will be visualized by drawing a line between the previous value and the new value on the graph with a colored circle pointing in the direction of change.
In the example above, Hygiene is yellow because it is shrinking. We see this not just because of the yellow dot, but because the starting point (clear) is further right on the x-axis than the yellow dot. The x-axis represents percent of comments tagged with this topic.
If a topic is selected, an area graph will show a more detailed view of the selected topic.
The Top Sentiment Change widget will show changes in the mean of topic level sentiment scores across two time periods. Similar to the topic change widget, sentiment change is visualized by drawing lines with circles pointing in the direction of change. If a topic is selected, a bar chart is shown with a more granular view of sentiment scores within the given time period (breaking down by sentiment label).
Since this widget calculates the difference between two means, only topics which have comments in both time periods will be shown.
Word Clouds are widgets that appear in Summary mode. They list the 50 most frequently used words in the text responses, excluding common stop words like “the” or “a.” Words become more central, a darker font color, and bigger the more commonly they appear.
Frequency is determined by the number of responses with the word in it, not the number of times the word appears in each response
You cannot change the color of your Word Cloud.