Loading...
  • Customer Experience
    Customer Experience
  • Employee Experience
    Employee Experience
  • Brand Experience
    Brand Experience
  • Product Experience
    Product Experience
  • Core XM
    Core XM

Creating Questions

What's on This Page:


Was this helpful?


This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

The feedback you submit here is used only to help improve this page.

That’s great! Thank you for your feedback!

Thank you for your feedback!


About Creating Questions

Once you’ve created your survey, you’re ready to start building. This page outlines how to add, delete, copy, and edit multiple questions at once in the Survey tab.

How to Add New Questions

  1. Click Create a New Question.
    Create a New Question button at the bottom-center of every block

    Qtip: Questions are numbered in the order they are created, not the order they appear in the survey. You can renumber your questions by using the Auto-Number Questions feature.
  2. If desired, change the question type by clicking the green dropdown labeled Change Question Type and then select your desired question type.
  3. Click on any text to begin editing your question or choices.
    Change Question Type in the question editing pane is set to Multiple Choice and a choice is clicked and being typed on the left

To add another question, you can hover over an existing question and click the green plus (+) buttons (either above or below the existing question), or you can select Create a New Question again.

Warning: Be careful to finish all your editing before you distribute your survey! Changing a question’s type after you’ve started collecting data may invalidate previous responses to that question.
Attention: The Edit Multiple feature is disabled as soon as you collect data on your survey. This is to prevent invalidation of your data. If you copy a survey where this feature has been disabled, the copy will also not contain the Edit Multiple feature.

Deleting Questions

If you no longer need a question, it can be deleted. A deleted question will be stored in your Trash at the bottom of the Survey tab screen until permanently deleted.

Warning: If your survey has collected responses, deleting a question will remove all of the data associated with that question. View our pages on Testing and Editing an Active Survey and Saving and Restoring for more information.

To delete a question

  1. Move your mouse over the question.
  2. Click the red minus sign that appears to the right.
    Green plus sign, red minus sign, and another green plus sign arranged vertically along the right of a question

To undelete a question

  1. Click Trash/Unused Questions located at the bottom of your survey.
  2. Select the question you would like to undelete.
    Trash can at the very end of the survey editor
  3. Click Restore.
    Clicked and expanded trash can question has restore and permanently delete options on the bottom-right

Permanently deleting a question

If you would like to permanently remove a question from your trash, select the question and then click Permanently Delete. To finalize the deletion, refresh your account. To permanently delete all questions from your trash at once, select Empty Trash.

Empty trash button on upper-right of the Trash

Editing Multiple Questions

Once you have selected multiple questions in your survey, a new menu will appear allowing you to delete, copy, and move questions in addition to other options.

You have three ways to select multiple questions:

  • Select the checkboxes of the questions you want to group
    Question number (Q1, Q2, etc) on the upper-left of every question
  • Hold Ctrl and click the questions you want to group
  • Click the first question you want to select, hold Shift, and then click the last question you want to select. This will select both the questions you clicked and all the questions in between.

Once you have selected multiple questions, a list of group actions will appear to the right of the questions.

2 questions are selected, changing the options that open in the editing pane to the right

Group Actions

  • Send to Trash: Delete selected questions. Deleted questions will be stored in your Trash until permanently deleted.
  • Copy: Copy all selected questions at once. Copied questions are placed below the currently selected questions.
  • Group: Pull questions that are spread out across the survey into one location. Grouped questions are pulled to the location of the last selected question.
  • Move to a New Block: Moves selected questions into a newly created block placed at the end of the survey.
  • Move: Relocate all selected questions to a designated area in the survey.
  • Validation: Enable Force Response on all selected questions.

Copying Questions

If you already have the question you need in another survey, you can save time by adding that question to your survey rather than re-creating it. You can also copy pre-built questions from the Qualtrics Library.

To copy a question from your current survey

  1. Select the question.
  2. Click Copy Question.
    A question is selected. On the question editing pane to the right, Copy Question is highlighted

To copy a question from a previous survey

  1. Click Import Questions From.
    Import Questions From button on the bottom-center of every block
  2. Select My Surveys to access your other surveys currently in your account.
    Please Select a Library window

    Qtip: You’ll also have access to your Personal Library (which holds any surveys you’ve saved to your library), the Qualtrics Library, and possibly other libraries within your organization.
  3. Select the survey you want to copy the question(s) from.
  4. Click the question(s) you would like to copy and click Import Question.
    On the left in blue, a question is selected. On the bottom-right, there is a button to Import 1 Question.

    Qtip: If you select Keep Export Tags on the bottom-left, you can keep the imported question number as the original question’s. If the question is Q1 in the original survey, it will be Q1 when you import it. However, if you deselect this option, the imported question will increment. So if you already have 10 questions on your survey and import one more with Keep Export Tags deselected, it will become Q11 regardless.

To copy a question from the Qualtrics Library

The Qualtrics library comes equipped with all kinds of helpful, prebuilt content. To learn more about adding questions from the Qualtrics Library and the questions available, see the Pre-Made Qualtrics Library Questions support page.

Moving Questions

As you build your survey, you may find you need to change the order of your questions. Thankfully, moving questions around is easy, and can be done one-by-one, or with multiple selected at once. All of these methods allow you to move questions across blocks.

Moving One Question Up or Down One Space

This option allows you to move a question up or down one space at a time.

Dark gray arrows directly to the left of the question, one pointing in either direction

  1. Hover over the question you want to move.
  2. Use the gray arrows on the left to move the question up or down.

Moving One Question Across a Survey

This option allows you to move a question longer distances. This is useful if your question needs to move multiple spaces at once, or across a long survey.

  1. Select the question you want to move.
    A question is selected and dark gray. On the bottom of the editing pane to the right, Move is highlighted
  2. Click Move in the editing pane to the right.
  3. The question will now be highlighted in blue. Move your mouse to the part of the survey where you want the question to be.
    Question in blue in another part of the survey. A gray bar along the top explains to move your mouse where you want the question to go and click
  4. Once your question is positioned, click on it to place it in that spot.
Qtip: You can scroll with your mouse while you move the question to get it further up or down your survey.

Moving Multiple Questions

This option lets you move multiple questions at once. This option allows you to move questions as far across the survey as you need.

  1. Select the questions you want to move.
    2 questions are selected and dark gray. On the bottom of the editing pane to the right, Move is highlighted
  2. Click Move in the editing pane to the right.
  3. The questions will now be highlighted in blue. Move your mouse to the part of the survey where you want the questions to be.
    The two questions are mushed together in blue and moved as a singular unit to another part of the survey. A gray bar along the top explains to move your mouse where you want the questions to go and click
  4. Once your questions are positioned, click on them to place them in that spot.
Qtip: If you’d like to move your selected questions together into a new block, you might want to try the option called Move to a New Block.

FAQs