XM Knowledge Base
CXpert Webinar Series: Season 2
A penny saved is a penny earned: introducing automated narratives
Dispositioning is a crucial but costly aspect of contact center operations. Following a call, an agent might spend up to 15 minutes cataloging it, eating up valuable minutes and dollars for your organization. Watch this session to hear how Clarabridge can help by automatically generating post-interaction summaries for every conversation.
CXpert Webinar Series: Season 2
A penny saved is a penny earned: introducing automated narratives
Dispositioning is a crucial but costly aspect of contact center operations. Following a call, an agent might spend up to 15 minutes cataloging it, eating up valuable minutes and dollars for your organization. Watch this session to hear how Clarabridge can help by automatically generating post-interaction summaries for every conversation.