EXPERIENCE MANAGEMENT IN HIGH TECH

Innovate with speed,
agility, and confidence

Succeeding and scaling in high tech demands high-velocity innovation,

remarkable agility, and decision confidence rooted deeply in customer empathy.

Teams across high tech choose Qualtrics to design, build, and ship the products

and experiences that are indispensable to the way we live, work, play, and learn.

The world's
best brands
choose
Qualtrics

Technology leaders are standardising on Qualtrics

The volume, velocity, and variety of data available to every technology company has made it possible to take nearly any action, anywhere, anytime.

Yet, too often, teams build products and experiences on the basis of extrapolated behavioral data, outdated models, or inadequate heuristics. This creates business risk – dissatisfied customers churn, unhappy employees depart, innovation stagnates, and growth and transformation grind to a halt.

High-performing tech companies know that sustained innovation requires a deep customer empathy, an obsessive focus on feedback, and a hyperawareness of real-time customer and employee sentiment.

Tech leaders are standardisng on the Qualtrics Experience Management platform – to design, build, and deliver the remarkable products, brands, and experiences that move our world forward.

Hightech

Three powerful suites for optimising
experiences across your business

Optimise all the experiences your business delivers—using specialised AI that uncovers insights from mountains of data, prioritises actions that drive results, and empowers everyone to improve customer and employee experience outcomes.

CX surveys

Surface pain points, spot experience gaps, and pinpoint trends before they have a chance to escalate – and guide teams to take actions that count. This is next-level customer experience management that drives long-term loyalty.

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Comment summaries overview

Advanced employee experience software to build engaged and high-performing teams, increase employee retention, and make informed and timely business decisions, powered by Qualtrics AI.

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Product research survey data

Bring quantitative and qualitative research to life, build an iconic brand, and design products people crave. Qualtrics helps organisations detect emerging market trends, design winning strategies, and make informed decisions that convert prospects into customers.

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Improving the digital experience
for thousands of brands

Learn about our customers' successes

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With Qualtrics, the moment we receive feedback we can alert the right teams to take action, to mend those relationships, to solve critical issues in real time with our customers.

Emma Sopadjieva
Head of CX Analytics

25%

Increase in account value

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