Tony Mirau //
SVP, Optum Customer Office
Connecting data-driven insights, clinical expertise and advanced technologies to create a more personal, compassionate and affordable health care experience for both patients and providers.
Angela McClure //
Chief Experience Officer
Listen systematically to customers, understand their needs, and take quick action on their feedback to transform care delivery.
Neil Gomes //
Chief Digital Officer, EVP of CX
How X-data powers patient listening posts for in-the-moment service interventions, improving treatment protocols, and enhanced digital access.
Charlene Foley //
VP, Head of Exceptional Experience
Sarah Wechsberg //
Voice of Customer & Experience Measurement
Better listening everywhere builds better experiences for everyone. Learn how a modern enterprise-wide Voice of Consumer strengthens relationships with customers.