RYAN_REYNOLDS

Why Creating Authentic
Human Connections
is Good Business

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10KEYNOTES

10K ATTENDEES

80+ BREAKOUTS

3DAYS

Agenda


TUESDAY // 07

10:00AM-8:00PM

Registration open

12:00PM-6:00PM

XM Basecamp Live (add-on)

7:00PM-9:00PM

X4 Welcome Party

WEDNESDAY // 08

7:00AM-7:00PM

Registration open

8:15AM-9:00AM

Coffee and keynote seating

9:00AM-12:45PM

Keynotes

12:45PM-2:00PM

Lunch

2:00PM-5:00PM

Breakthrough Sessions

7:00PM-10:00PM

5 for the Fight Night

THURSDAY // 09

7:00AM-7:00PM

Registration open

8:15AM-9:00AM

Coffee and keynote seating

9:00AM-12:30PM

Keynotes

12:30PM-2:00PM

Lunch

2:00PM-5:00PM

Breakthrough Sessions

6:30PM-9:00PM

Warehouse Party

9:00PM-10:30PM

Concert

Practical knowledge.
Inspirational experiences.
Real-world innovation.

Every experience at X4 plays a role in helping you become a leader
in the XM movement. You’ll leave energized, informed, and prepared
to drive immediate change at your organization.

INSPIRATIONAL

PRACTICAL


The keynotes are designed to inspire attendees to deliver their own breakthrough experiences—both in their organizations, and their personal careers. Check back often—speakers will be announced continuously in the lead-up to X4.

Senior leaders and visionary practitioners from over 80 of the world’s most iconic brands will spend two days sharing the tips and tricks that led to breakthrough business results in customer retention and employee engagement. X4 attendees leave the event with pages of practical takeaways and action items that can be implemented in their organizations immediately.
X4 2023 Tracks—Speakers Coming Soon

Customer Experience
With dedicated tracks for digital, contact center, and brand and marketing leaders, you’ll learn the secrets to creating frictionless journeys, unlocking new cost savings, mitigating risks, and more.
Employee Experience
Join HR leaders from the world’s top employers as they share how they’re taking action to retain their best people, engage their frontline teams, and empower managers across the organization.
Market Research & Insights
Knowing what comes next is the most valuable IP, and at X4, in-house researchers and analysts from leading firms will walk you through the tools, technologies, and methodologies they’re using to stay one step ahead.
Dedicated Industry Tracks
Go deep on XM in your industry with dedicated sessions for healthcare organizations, academic institutions, and government agencies.

In a video series that will debut first at X4, we’ll go behind-the-scenes and demonstrate how breakthrough brands are winning on experience. In past years, we’ve highlighted Under Armour, LL Bean, BMW, SoFi, and more.

Some of the most powerful moments of X4 are the evening events that make it easy to meet new people and make memories with your colleagues. This is not some typical corporate gig. These are unforgettable events created to help you develop deep connections
with others in the XM community.

In just 90 minutes, you’ll get the entire XM product roadmap for 2023 and beyond. X4 attendees will never be late to the game—they’ll leave knowing what new technology is already here (and what’s next) so they can keep their company ahead of the curve.

Over 200 Qualtrics experts will be on staff ready to walk attendees through the latest customer, employee, product, and brand experience solutions and best practices. You’ll learn how to create long-term value for your company and customers using cutting-edge technology.

Schedule 1:1 time with XM product experts, Technical Account Managers and XM Scientists to tackle your biggest technical and program challenges. This is a white-glove service provided by our team to help answer your most complex Qualtrics questions or program needs face-to-face.


Whether you’re just getting started on your XM journey or ready to take your program to the next level, XM Basecamp Live is a masterclass in customer, employee, product and brand experience. This full day, hands-on training covers everything from designing your program, to maturing existing programs, to mastering each of the four core experiences built on the Experience Management Platform.

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