About the Retake Survey Link
Retake survey links allow you or your participant to go back into an EmployeeXM survey response and edit it after it has been submitted. This is useful if a respondent mistakenly answered a question or if the participant’s incomplete response was closed because of inactivity but they would like to finish the survey.
When participants enter the retake link, they’ll see the answers they chose the last time they worked on the survey. When they finish, the new response will completely replace the original response in the data set.
Generating a Retake Link in the Participants Tab
When you generate a retake link in the Participants tab, it is up to you to send this link to the participant.
Generating a Retake Link in the Data & Analysis Tab
When you generate a retake link in the Data & Analysis tab, it is up to you to send this link to the participant. The Data & Analysis tab does not display participant name or email on the response, so unless you use knowledge of the answers or unique metadata to find the right response, it is better to generate a retake link from the Participants tab.
Allow Survey Retakes
There is one more way you can get retake links to your participants. This method is probably the most convenient, because it allows participants to retake the survey as many times as they like using the original link they were invited to the survey with. However, with this setting, you cannot limit the number of times a participant retakes, and they will be able to keep going until the assessment is closed or the option is deselected.
This setting is not compatible with the anonymous link. If you’d like to use the anonymous link, but allow participants to retake their responses, check out the authenticator feature.
- Navigate to the Survey tab.
- Click Survey options.
- Go to the Responses section.
- Enable Survey retakes.
- Make sure to publish your change when you’re done preparing your survey.
When participants revisit a link where they’ve already completed the survey, they will see the message shown below. To retake the survey, they just need to select Retake Survey.