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New research: 4 need-to-know consumer trends shaping 2024

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Make every
interaction
an experience
that matters

Know what people need, when they need it, and deliver
it every time with our powerful Experience Management
(XM) software.

EXPERIENCE MANAGEMENT_

Three suites to create exceptional customer
frontlines, high-performing teams, and
products people love.
All on one platform.

xm for

Customer Frontlines

Software to deliver better experiences
in contact centres and across every
digital and physical touchpoint.

Digital Digital Care Care Locations Locations
Frontline artwork

xm for

People Teams

Software to engage teams, improve
manager effectiveness, and make informed
people and business decisions.

Engage Engage Lifecycle Lifecycle Analytics Analytics
People Teams artwork

xm for

Strategy & Research

Software to design products
people love, increase market
share, and accelerate growth.

Research Research UX UX Brand Brand
Strategy & Insight artwork

You’re
in
good
company

samsung logo
Coca cola logo
sony logo
johnson and johnson logo
woolworths logo
spotify logo
toyota logo

Our numbers speak
for themselves

3M
frontline
users
2B
conversations
analysed
2X
leader in IDC
Analyst reports
#1
XM
platform
18,000
customers
85%+
of THE fortune
100 use Qualtrics
Qualtrics XM+

Stories of how the best brands and businesses win on experience.
Stream original series, documentary films, and more.

EXPLORE

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your
personalised demo

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