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Forrester report: How to ready your workforce for AI

AI is modernising employee experience – from delivering personalised insights so managers can close team experience gaps to empowering senior leaders to get ahead of attrition risk.

But we know from our 2024 Employee Experience Trends report that employees have mixed feelings about using AI at work. And confidence and motivation are key determinants in whether employees are ready to generate business results from AI.

In this Forrester report, you’ll learn how to assess your employees’ understanding, skills, and ethics to successfully use gen AI and other AI tools, so you can strategically invest in the human competencies needed to maximise AI’s potential at your organisation.

Prepare Your Entire Workforce For AI Now, Forrester, March 2024.
2024 Employee Experience Trends report, Qualtrics, October 2023.


What you’ll learn
from this report:

  • Key findings from industry data to unlock AI success
  • How to measure and improve employee and leader readiness to use gen AI tools
  • Next steps for identifying competency gaps and where to invest in training and resources

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