EXPERIENCE DUBAI
Discover how the Middle East’s biggest brands create breakthrough experiences
December 8 2021 // 9:00AM - 1:00PM UAE
Hear from Qualtrics leaders and industry experts on how businesses are designing and improving experiences in the wake of Covid-19. Then, connect with peers around the region to learn how other businesses are changing the way they operate to meet new expectations.
Overview:
At this executive event, you’ll:– Explore experience management and why it’ll be mission-critical for businesses in 2022
– Get an exclusive look at the results from our 2022 reports on customer and employee trends
– Hear how top brands are living up to the new expectations of employees and customers
– Take a look at how Clarabridge helps you to act on vast amounts of unstructured data
Agenda:
9.00AM – 10.30AM – Registration / Networking Breakfast
10.30AM – 12.00PM – Mainstage Keynotes
William O’Neill | Director of Middle East | Qualtrics
Welcome & overview of experience management – why it’ll be mission-critical for businesses in 2022
Fergus Bugg | Director of Customer Experience & Product | Yas Island
How Yas Island designs & improves the customer care experience to truly wow visitors
Gregoire Charpe | Director of Customer Experience | Majid Al Futtaim
How customers are driving innovation at Majid Al Futtaim
12.00PM – 1.00PM – Networking Lunch
Location:
The Address Dubai Mall, Sheikh Mohammed Bin Rashid Boulevard, Downtown Dubai, 31166
Cost:
Complimentary
date
8 December 2021
time
9.00AM – 1.00PM
location
The Address Dubai Mall, Sheikh Mohammed Bin Rashed Boulevard, Downtown Dubai