Manual Fields
What's on this page
About Manual Fields
You can add new custom fields to responses even after they’ve already been recorded, enhancing your data and reports. You can add any custom information you want, whether in text, date, numeric, and even multi-answer format. Custom fields can be a great alternative if you didn’t set up branch logic with embedded data fields before launching the survey.
Example: You’ve collected many years worth of data in your survey. You want to label all your responses with the quarter and the year they were collected so it’s easy to filter for or report on this data.
Kinds of Manual Fields
Manual custom fields comes in the following variations:- Date: Record exact date information for your responses. In reports, these can be used in date filtering, allowing you to set timeframes you’re interested in presenting on or researching.
- Numeric: Enter numeric data with no other symbols, such as commas, slashes, or currency signs ( $ ). Decimals are supported.
- Text: Accepts any text, number, or symbol characters. This option can be great for either detailed notes or categorical data.
- Tags: Categorize data with short tags. You can add multiple tags to the same response.
Creating a Manual Custom Field
Qtip: Remember you can always edit your already-collected survey responses to add custom values. However, editing the response with a retake link will overwrite any custom field values you’ve added.
Assigning a Value to a Manual Field
Now that you’ve created your field, it’s time to set its values. In this section, we’ll show you how to can change the value of your new manual field in one response at a time.
Assigning a Value for Multiple Responses at Once
Now that you’ve created your field, it’s time to set its values. In this section, we’ll show you how to can change the value of your new manual field in many responses at once.
This method is best for giving many responses the same value at once. For example, finding all of the responses recorded in 2024 and tagging a “Year” field as “2024” for all of them.
Editing and Removing Fields
Even after you’ve created a manual field, you can make changes to it. For example, you can rename the field, mark it as sensitive, or remove it. For date fields, you can set a format.
For detailed steps, see Editing Custom Fields.
Reporting on Manual Fields
Manual fields can be used in most of the same reporting and data analysis that other response data can be used, including results dashboards and advanced-reporting. This means manual fields can be used in filters, charts, tables, and break-outs.
When you’re creating results dashboards, you aren’t limited to the widgets that work with your manual fields by default. You can adjust each field’s type to change its data format and allow you to visualize your data in different ways. For example, while bar and line charts break out text set data best, word clouds are better widgets for open text feedback.
See more about Assigning Types to Manual Fields. By default, the field types for each manual field are:
- Date – Date
- Numeric – Numeric Value
- Text – Open Text
- Tag – Text Set
For advanced-reports, you can check out each visualization’s page to learn more about which fields are compatible. See a full list of advanced-reports visualizations.
Attention: Manual fields cannot be used to create bucketed fields, formulas, or combined fields.
Projects Where You Can Create Manual Fields
Depending on your license, you may have access to several different types of projects that have a Data & Analysis tab. The manual fields described on this page are available in:
- Survey projects
- XM Solutions
- Imported data projects
- 360 projects Qtip: See Creating New Fields (360) for more details.
- Conjoint
- MaxDiff
- CX Dashboards
Qtip: When custom fields are added to a CX Dashboard, they become derived data. Although supported, they behave a little differently than other survey fields do. See Derived Data for more details.
While the functionality is technically available, we do not recommend using these custom fields with other types of Employee Experience projects. See Creating New Fields (EX) for more details.
Qtip: While other areas of the platform (like dashboards, Stats iQ, and directories), may also allow you to create new fields, this support page is solely focused on how to create new custom fields in Data & Analysis. For steps on creating other kinds of fields across the XM platform, try narrowing your support site search.
FAQs
How do I edit my custom fields?
How do I edit my custom fields?
Can I edit or add information to a response after it has been submitted?
Can I edit or add information to a response after it has been submitted?
If you would like an individual to retake their response instead, you can find instructions for this on the Retake Survey Link support page.
My custom fields don't have data and say "Invalid." What happened?
My custom fields don't have data and say "Invalid." What happened?
That's great! Thank you for your feedback!
Thank you for your feedback!