One view of all your channels
Email, SMS, social, call centre or website – start conversations and gather feedback wherever your customers are and see it all on a single platform.
Customised dashboards for every role
Share role-based dashboards and set up automatic actions and notifications as well as closed-loop ticketing to follow up and address negative experiences.
See what matters most
Automatically identify the key drivers of customer experience and understand the impact of any actions before you invest in them.