10,000
ATTENDEES

50+ BREAKOUT
SESSIONS

1 DAY OF EXPERT
WORKSHOPS

2 DAYS
OF KEYNOTES

1 TRANSFORMATIVE
EVENT

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2018 HIGHLIGHTS

2018 was packed full of experience insight leaders including Lin-Manuel Miranda, Angela Duckworth, Tony Hawk & more

100+ breakouts and training workshops from the world's best experience brands

SEE 2018 BREAKOUTS

We take networking beyond the breakouts. Enjoy new experiences and connect with your peers in unique and unforgettable ways.

SEE NETWORKING

ANNUAL GATHERING OF

THE WORLDS BEST

EXPERIENCE BRANDS

The world's experience leaders

Brilliant minds from some of the most successful, admired brands will share their strategies and secrets on building world-class market research and experience management programs

2018 SPEAKERS

Earvin "Magic" Johnson

President of Basketball Operations for the Lakers

Lakers

Arianna Huffington

Founder, Huffington Post CEO of Thrive Global

Thrive Global

Lin-Manuel Miranda

Tony Hawk

Skateboarding Legend and Community Activist

Skateboarding Legend and Community Activist

Angela Duckworth

NYT Best-Selling Author
Grit

NYT Best-Selling
Author

Liz Wiseman

NYT Best-Selling Author and Top 10 Leadership Thinker

NYT Best-Selling
Author

Shawn Achor

Happiness Expert and NYT Best-Selling Author

NYT Best-Selling
Author

Dr. Peter Lovatt

Delightfully Irreverent
Dance Psychologist

Delightfully Irreverent Dance Psychologist

Alex Honnold

Professional Rock Climber
First El Capitan Free-solo

Professional Rock Climber

Summer Sanders

Two-time Olympic Gold Medalist

Two-time Olympic Gold Medalist

Maxie Schmidt-Subramanian

Forrester Research

Forrester Research

Luis Angel-Lalanne

VP, Customer Listening
American Express

VP, AMEX

Brooke Orr

Director, Talent Solutions
The Coca-Cola Company

Coca-Cola

Gal Zauberman

Experience Psychology
Yale School of Management

Yale School of Management

Carey Kolaja

Chief Product Officer
Citi
 

CPO,Citi

Clair Kettler

Customer Insights/Strategy
Anthropologie

Anthropologie

L. David Kingsley

VP, Global Strategy / People Analytics, Salesforce

VP, Salesforce

Bruce Temkin

CEO
Temkin Group

Temkin Group

Faith Adams

Customer Experience
Forrester Research

Forrester Research

Michael Murakami

Research
Airbnb

Airbnb

SEE ALL SPEAKERS

Shannon Knapp

CMO
Leading Hotels of the World

CMO, LHW

Tom Osmond

Head of HR Platforms
Blackrock

Blackrock

Joel Flory

CEO
VSCO
 

CEO, VSCO

Patrizio Spagnoletto

VP, Subscriber Acquisition
Hulu

Hulu

Kim Scott

Former Apple & Google
Radical Candor, Inc.

Radical Candor

John Goodwin

VP, Global Customer Care
MasterCard

MasterCard

Mario Callegaro, Ph.D.

Principal Research Scientist
Google

Google

Ashmeed Ali

Head of Market & Brand Research, Buzzfeed

Buzzfeed

Jeremy Andrus

CEO
Traeger
 

CEO, Traeger

Deena Oden

Director of People Analytics
Walmart

Walmart

Conor Higgins

Research & Analysis
Manchester United

Manchester United

Shivam Srivastava

Associate Partner
McKinsey

McKinsey

Charles Wilson

Product Insights
New Balance
 

New Balance

Davis Smith

CEO
Cotopaxi
 

CEO, Cotopaxi

Jill Burnett

Market Research
Michelin

Michelin

Allison Windon

Global Director, CX
Allianz

CX, Allianz

Jake Reid

President, Sporting KC
Major League Soccer

President, Sporting KC

Corina Kolbe

Director, Learning & Dev
Zillow Group

Zillow Group

Jessica Wong

Market Research
CBS Interactive

CBS Interactive

Dennis Gullotti

Director of HBS Publishing
Harvard

Harvard

Zara Logue

Director, Product & Strategy
Simple

Simple

David Boyle

VP of Strategy and Insight
MasterClass

MasterClass

Danny Kourianos

SVP, Marketing
Rakuten
 

SVP, Rakuten

Fabienne Chemin

Feedback, Rankings & Data
INSEAD

INSEAD

Brad Moon

Director of Customer Experience, Dish

Dish

Dan Bonilla

Director of People Analytics
NBA

NBA

Audrey Looker

SVP,
Kantar TNS

Kantar TNS

Megan Burns

CEO
Experience Enterprises

Experience Enterprises

Damion Chatmon

Emerging Technology
Cleveland Cavaliers

Cleveland Cavaliers

Jeremy Kasle

Human Capital Analytics
Blackrock

Blackrock

Angelo Sasso

Director of Cust. Insights
Leading Hotels of the World

The Leading Hotels of the World

Max Brawer

Head of People Analytics
Buzzfeed

Buzzfeed

Nir Eyal

WSJ Bestselling Author
Behavioral Designer

WSJ Bestselling Author

Beth Vaade

Qualitative Research
Madison MSD

Madison Metropolitan School District

Sean Cameron Ph.D.

Behavioral and Data
Scientist, Caterpillar

Caterpillar

Larry Vincent

Chief Branding Officer
United Talent Agency
 

CBO, UTA

Jacob Morgan

Best-Selling Author
The Future Workplace

The Future Workplace

Catherine Lilly

Sibson Consulting, Emeritus
University of Michigan

University of Michigan (retired)

Laura Winn

VP
Kantar TNS

Kantar TNS

David Radloff

Co-founder and Partner
Clarity Campaigns

Clarity Campaigns

Ross Mecham

Director of Org Development
Virginia Tech

Virginia Tech

Scott Ahlstrand

ALA Consulting Group
University of Michigan

University of Michigan

Kristin Pedersen

Equity and Engagement
Iowa City Schools

Iowa City Community
School District

Valerie Mattson

Business Consultant
Cleveland Cavaliers

Cleveland Cavaliers

Marty Klubeck

Product Manager
University of Notre Dame

University of Notre Dame

Kingsley Botchway

Dir. of Equity & Engagement
Iowa City Schools

Iowa City Community
School District

Bryce Lake

Head of Fan Experience
BYU Athletics

BYU Athletics

Babette Lazarus

Senior Executive Director
Trusted Media Brands

Trusted Media Brands

Karen Armstrong

Senior Consultant
Salvation Army

Salvation Army

William Tincup

President
Recruiting Daily

Recruiting Daily

Constanza Tolosa

Director of Customer Service
Banco Davivienda

Banco Davivienda

Jonathan Ruchman

Sr. Director of CX
Brookdale Senior Living

Brookdale Senior Living

Cynthia Quezada

Customer Experience
First Data

Director First Data

Kyle Groff

Ph.D, I-O Psychologist,
Qualtrics

Qualtrics

Ben Granger

Ph.D., I-O Psychologist
Qualtrics

Qualtrics

Sarah Marrs

Employee Feedback
Qualtrics

Qualtrics

Julianna Holterhaus

PhD, Decision Sciences
Qualtrics

Qualtrics

Steve Bennetts

I-O Psychologist
Qualtrics

Qualtrics

Gunnar Schrah

Ph.D., I-O Pyschologist
Qualtrics

Qualtrics

Erik Anderson

Former SVP GfK Customer Research, Qualtrics

Qualtrics

Dennis Sorensen

Vertical Specialties
Qualtrics

Qualtrics

Carol Haney

Principal Data Scientist and Methodologist, Qualtrics

Qualtrics

Michael Hooper

Banking Subject Matter Expert, Qualtrics

Qualtrics

Daan Lindhout

Head of UX
Qualtrics

Qualtrics

Milind Kopikare

Conversations Platform
Qualtrics

Qualtrics

Steven Snell

Princeton Ph.D., Market Research, Qualtrics

Qualtrics

Franck Sarrazit

Ph.D., Brand Experience
Qualtrics

Qualtrics

Luke Williams

NY Times Bestselling Author
Head of CX, Qualtrics

Qualtrics

Dave Vanette

Stanford Ph.D., Survey Methodologist, Qualtrics

Qualtrics

2018 AGENDAPrint Agenda

Wednesday 03/07

Thursday 03/08

EVENTS & NETWORKING

Knee-Deep Networking

If you thought 2018 was memorable, you’re going to love 2019. This year we’ll leave it up to you and your peers to create your own experiences at X4. Choose from multiple entertainment options, decide the food, and even plan your own experience on Friday. We’ll have options for you to select your ski resort, attend additional training and bonus sessions, and even visit our famous Qualtrics Headquarters. "Details coming soon"

Masterfully Curated Networking

At X4, happy hour extends from the moment you get up until the moment you go to bed. But just for safe measure, we’ve carefully crafted hours of concentrated happiness every evening that includes free drinks, free schmoozing, free meeting new people, free trading topics of the day; and if you are not careful, free one-too-manys, free staying up past your bedtime, free setting two wake-up calls so you don’t sleep in. All followed by another incredible day of inspiration.

Vegas, one-upped

Keep the day’s winning streak going at casino night. Enjoy poker, roulette, blackjack and more – all on the house. Yep, chips are provided and prizes are free. Grow your pile of chips. Grow your pile of business contacts. X4 Casino Night is a can’t lose networking opportunity.

Awkward new business meetings, done right

X4 Summit isn’t about us. It’s about you. Want to make a professional connection with someone? Call us. We’ll tee up a 15-minute meeting over coffee. Short. Caffeinated. Speedy.

AN UNFORGETTABLE OPENER

Think “Running of the bulls pre-game” and you’re on the right track. Kick off the X4 Experience Management Summit with fellow attendees from all around the world. Industry leaders, business luminaries and innovative brands all packed into one convenient location. And to think this is just the first night, game on.

I’m ready to purchase
tickets to X4

REGISTER NOW

Enter your business email for
updates and exclusive offers to X4

Thank You