Skip to main content
Qualtrics Home page

Net Promoter Score® Category Ratings

CX Edge Thailand 2023 - NPS® Ratings Data Snippet

Net Promoter Score® Category Ratings

The Net Promoter Score® is a measure of loyalty used by many organisations. Whilst NPS® scores are often compared, they can differ markedly depending on the context. In this data snippet, we’ve provided the average NPS® scores for 20 consumer categories in Thailand and how they compare to the national consumer average.

Net Promoter Score, Net Promoter, and NPS are registered trademarks of Bain & Company, Satmetrix Systems and Fred Reichheld.


Warning: Undefined array key "partner_name" in /var/www/www.qualtrics.com/wp-content/themes/qualtrics/template-parts/xm-block-system/xm-atoms/xm-marketo-form.php on line 349

Warning: Undefined array key "partner_privacy_policy" in /var/www/www.qualtrics.com/wp-content/themes/qualtrics/template-parts/xm-block-system/xm-atoms/xm-marketo-form.php on line 350

Download Now

By submitting this form, you agree to receive marketing information from Qualtrics as set out in our Terms of Service & Privacy Statement. You may unsubscribe at any time.
By providing this information, you agree that we may process your personal data in accordance with our Privacy Statement
By submitting I agree to Qualtrics' Terms of Service & Privacy Statement

Step /2

In this report you’ll learn…



  • What is a Net Promoter Score®
  • Average NPS® across 20 consumer categories in Thailand
  • How these consumer categories compare to the national consumer NPS®

The world’s top brands trust Qualtrics to deliver breakthrough experiences