👋 How's it going?
Trigger requests for feedback back at key moments in the journey based on customers' behavior. From post-transaction, to cart abandonment, you'll know why people do what they do, wherever they do it.LEARN MORE
Automatically reach out to your people at the right times to get their feedback on the employee experience. From candidates to new hires, and engagement to pulse, you can hear directly from your people in the moment, using the tools and channels they use every day.LEARN MORE
launches, every time
See which features appeal most to your target buyers, pick the perfect price point, and fine-tune everything ahead of launch day. With pre-built product testing solutions, you can quickly take a pulse on the market to see exactly what's going to work come launch day.LEARN MORE
Focus on what's good for
your brand, avoid what's not
Track the impact of every interaction, campaign, and channel on your most important asset — your brand. You get a real-time view of what's helping your brand, and what's hurting it, so you know where to focus your energy on building brand perception and loyalty.LEARN MORE
So, what's next?
Spot new opportunities, underserved segments, and markets ripe for disruption with access to 2M+ panel respondents around the world. Build your research project, choose your target audience, and reach out to them without ever leaving the platform.LEARN MORE
Show up in all the
DMs, email, text, instant messenger - we all have our favorite ways to chat. Personalise how you reach out, and talk to people on their preferred channels with 20+ and 120 different data sources. It all comes back to just one inbox too, so you'll never lose track.LEARN MORE
Smooth sailing all the
way along the journey
Every response feeds into the XM Platform, so you get a single view of the end-to-end customer journey, and how it's going at every moment. See which stages need your attention, which ones are your moments that matter, and which ones stand out from your competitors.LEARN MORE