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Net Promoter Score® Category Ratings

CX Edge Singapore 2022 - NPS® Ratings Data Snippet

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The Net Promoter Score® is a measure of loyalty used by many organisations. Whilst NPS® scores are often compared, they can differ markedly depending on the context. In this data snippet, we’ve provided the average NPS® scores for 19 consumer categories in Singapore and how they compare to the national consumer average.

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In this report you’ll learn…

  • What is a Net Promoter Score®
  • Singapore Average NPS® across 19 consumer categories in 2022
  • How these consumer categories compare to the national consumer NPS®



Net Promoter Score, Net Promoter, and NPS are registered trademarks of Bain & Company, Satmetrix Systems and Fred Reichheld.

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