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Qualtrics XM Innovation event
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Connecting employee engagement to customer experience

Adam Grant + Stephanie Mehta

Hear how engaged employees helped create a better customer experience during the pandemic.

SESSIONS

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Zig Serafin, CEO // Qualtrics

Welcome to the XM Innovation Event

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Kylan Lundeen, CMO // Qualtrics

Introducing ExperienceiD

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Jay Choi, Chief Product Officer // Qualtrics

Delivering personalised experiences at scale


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