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SESSION 1 | Qualtrics XM Institute
(Kick)Starting a CX Program
Bruce Temkin Head of the Qualtrics XM Institute
Implementing a great CX program takes careful planning and intentional design. Join Bruce Temkin as he teaches how to build a robust CX program, explores the trends that prove how important CX has become, and shares 3 recommendations for getting your CX program on the right track.
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