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Real-time Customer Voice with insights to empower digital and human frontlines
Santhanam Surendran Head of Customer Centricity / Mahindra Automotive , Harish Agarwal Head of Customer Experience Strategy, SEA / Qualtrics
Learn how Mahindra Automotive enhanced its customer journeys across digital and human frontlines, helping surface deeper Voice of Customer insights. In the process embedding customer-centric culture across the organisation.