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Session airs November 26, 2022 | 8:00 AM AEST

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Session 2 | [Customer Experience] Kotak Mahindra Bank

Scaling up customer experience to drive sustained growth

Kamlesh Vora Senior Executive VP & Head of Customer Experience / Kotak Mahindra Bank, Harish Agarwal Head of Customer Experience Strategy, SEA / Qualtrics

Learn about the customer experience transformation underway at Kotak Mahindra Bank.

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