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4 Key priorities for IT Leaders in a new world of work


To understand the current state of experience management (XM) in IT, Qualtrics XM Institute surveyed 663 senior leaders globally in IT at large companies about their organisation’s XM efforts. 

From prioritising organisational agility, improving data management, mitigating data privacy risks and needing to improve operational efficiencies to drive productivity, our report deep dives into x4 key priorities for IT Leaders as organisations adapt to a new world of working. 

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Read our latest XMI Research to learn more about…

  • Why organisational agility is a priority for IT Leaders over the next few years 
  • Critical areas of focus for IT leadership by country
  • Exclusive insights into the importance of Experience Management & building XM Capabilities for IT Leaders by country  

Learn more about XM Institute here

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