XM Knowledge Base
EXPERIENCE MANAGEMENT TRENDS
Making business more human in 2023 // Executive Dinner
21 February 2023 // 6.30pm GMT // Pied à Terre, 34 Charlotte Street, London
In tough times, it’s tempting to batten down the hatches and wait for better times. But it’s the leaders that go against the grain that can help their organisations succeed. Those that prioritise empathy over pure efficiency; personalisation over a one-size-fits-all approach; listening and learning, over “doing it the way we’ve always done it”.
Making business more human in 2023
During this dinner, discover what consumers and employees want to see from you in 2023, based on our groundbreaking study of 60,000+ people around the world.
Hosted by our President and Chief Operating Officer, Brian Stucki, it’s a unique opportunity to network with other leaders and hear how the UK’s biggest brands are tackling today’s challenges.
Speakers
Brian Stucki // COO & President, Qualtrics
Brian has over 15 years of experience working in both client service and industry roles spanning finance, strategy and operations disciplines. Over the last decade, Brian has focused his career on the Customer Experience (CX) market. He now leads Global Operations for Qualtrics with responsibility for Marketing, Corporate Strategy, and Services (including Customer Success, Delivery, Global Operations, Services Operations, and the XM Institute).
time
18:00-22:30
location
Pied à Terre, 34 Charlotte Street, London W1T 2NH