Results-Reports Basic Overview

Question 1

Why am I receiving the error message "Data source misconfigured for this visualization"?

This means that your data source for the specified visualization is not compatible with the visualization in its current state. Several possibilities could be happening here:

The question was originally a different question type. Click on the visualization. If this doesn't resolve the issue, re-select the data source (e.g., the question linked to the visualization).
A breakout was applied that the visualization did not accept. Change the visualization to a different type, and then change it back to the original visualization type.
An incomplete results filter can cause this. Removing or finishing the filter can solve the issue. See Filtering Results for more details.

Question 2

How can I share live results?

See Displaying Live results.

Question 3

Why is my contact list information not appearing in any of my reports?

Only Embedded Data fields that are saved in the Survey Flow are included in reports. Even if those Embedded Data fields are included in the contact list, if they’re not also set in the Survey Flow, they won’t appear in the reports.

If you forgot to put Embedded Data in the Survey Flow, you can add it to your data retroactively, so long as there are values in the contact list. See the Embedded Data support page for further instruction.

Note that if the contact list information you’re trying to download was not included in the contact list at the time the members took the survey, retroactively adding the Embedded Data fields to the Survey Flow will not add that information to the reports later.

Question 4

I want to use a certain visualization for my data, but that visualization option isn’t appearing when I choose my data source. Why?

Depending on the particular data sources you select, you'll have different visualizations available to use. The reason for this is that not every visualization makes sense with every data source. For example, it doesn't make sense to have a Bar Chart option for Text Entry questions.

Some question types offer more than one data source (i.e., more than one way to represent their data), so you might be able to pick an alternative data source and use the desired visualization.

Question 5

Can I change the default settings on a report instead of editing each visualization one at a time?

Yes, you can do this with both types of reporting.

You can learn how to change your default settings on Results-Reports on the Global Results-Reports Settings support page, and you can learn how to change the default settings for Advanced-Reports on the Global Advanced-Reports Settings support page.

Question 6

My visualizations from different questions are all on different pages in my Results-Report. Can I put them on the same page?

Yes. Click on Create Custom Page on the left-hand side of the report to add a page that allows you to add visualizations from different questions.

Note that in Advanced-Reports, you customize every page.

Question 7

Can I add other columns of information to my visualizations?

In order to add additional columns of information to a visualization, start with a Text Entry question. In Results-Reports, use a Paginated Table. In Advanced-Reports, use a Results Table.

In the visualization editing pane for either visualization, you will be able to select Add Additional Columns.

No other visualization can add additional columns like this.

Question 8

Can I break down the information in a visualization into groups based on other data?

Yes, you can subdivide a visualization by selecting Breakout By in the visualization editing pane. You will then select the question, metadata, or Embedded Data field you would like to break the visualization out by.

See Breakouts for Advanced-Reports or Breakouts for Results-Reports, depending on the reporting you are using.

Question 9

Can I hide pages in my Results-Report without deleting them so I can use them later?

Yes. You can hide pages by hovering over the question text in the menu on the left-hand side of the page and unchecking the checkbox that appears. You can recheck the page at any time to unhide the page in your report.

Question 10

How do I rename my report?

Results-Reports: Click the gear in the upper-right and select Edit Report. A new window will open with a field for the name.
Advanced-Reports: Go to File and choose Rename.

Question 11

I don't have the tab described on this page! What do I do?

There are a few reasons why you may not have access to certain tabs in your Qualtrics account.

If you're working on a survey that's been shared with you and you're missing a tab, it's likely the survey owner did not give you permission to access that tab. Contact the survey owner about receiving access.

Some features require you have certain user permissions before you can use them. Reach out to your Brand Administrator about enabling the correct permissions.

Some features are add-on features not included in standard licenses. Contact your Account Executive if you have questions about what's included in your license.

Results-Reports Basic Overview

About Results-Reports

Types of Projects

Navigating Results-Reports

Creating and Copying Results-Reports

Editing Results-Reports Pages & Adding Visualizations

Using Results-Reports Filters

Sharing Results-Reports

Using Results-Reports Breakouts

Editing Report Settings

FAQs

Get the latest news on XM events, research, and product launches