Your Guide to Employee Experience Programs | Qualtrics UK

Employee engagement, pulse, lifecycle, 360… there are so many different program types when it comes to measuring and optimising the employee experience. Here’s our guide to the different programs and how they work

Most people will have heard of an employee engagement survey – it’s one of the most common tools used by HR teams to gather feedback and identify actions to take to improve the experience for their employees.

But the engagement survey is just one tool in a range of feedback mechanisms that allow you to understand in great detail how to improve the experience for your employees and start working towards a happier, more motivated and more productive workforce.

Here are some of the main tools you can use:

  • Employee engagement surveys – an annual or bi-annual check-in that takes the temperature of your employees across a range of topics from motivation and job satisfaction to their feedback on managers, training and resources at the company.

    What is employee engagement?

  • Pulse surveys – regular, structured feedback mechanisms that track the same event over time. For example, tracking the progress and impact of your employee engagement action plans.

  • Lifecycle programs – event-triggered feedback that gets employees views at key milestones in their journey with a company. It includes candidate, interview, onboarding, exit and training feedback.

  • Employee performance management programs – also known as multi-rater or 360 assessments, these are performance and development evaluations that simplify the feedback process from peers, managers, and direct reports.

  • Always-on feedback – on-demand, anonymous avenue where employees can raise issues and provide feedback

  • Ad hoc surveys – just-in-time feedback on specific initiatives eg. organisational changes