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How to build a single view of experience
Aalishaan Zaidi Global Head of Personal Banking for Consumer, Private and Business Banking, Rosalind Ng Global Head of Client Experience and Strategic Business Enablement
In today’s connected world, customers and employees do not view each brand engagement in isolation - and neither should you. Discover how one of the world’s leading international banks is building a single view of its customer and employee experience across multiple channels and markets.