XM Knowledge Base
Demonstrating the business value of CX
On-Demand | 15 Minutes
A successful CX program needs buy-in from across the organisation, but sustaining that support is a continuous process. We’ll explain how to maximise, manage, and communicate the business value of your work – and make your CX program mission critical.
This session was from X4 SYD 2024 – APAC’s largest Experience Management summit – where the world’s most beloved brands and industry experts shared how they’re making business more human.
Featuring
- Belinda Oychinski // XM Strategy & Solutions APJ
- Daniel Heilbron, CCXP // Head of Customer Experience Advisory Services, APJ
Thank you
Your download will begin shortly, if it doesn’t
You might also like
See Qualtrics XM for Customer Experience in action
Watch DemoWebinar_
Demonstrating the business value of CX
On-Demand | 15 Minutes
A successful CX program needs buy-in from across the organisation, but sustaining that support is a continuous process. We’ll explain how to maximise, manage, and communicate the business value of your work – and make your CX program mission critical.
This session was from X4 SYD 2024 – APAC’s largest Experience Management summit – where the world’s most beloved brands and industry experts shared how they’re making business more human.
RELATED CONTENT_
Explore more resources
Webinar_
X4 On Demand_
eBook_
Essential reads and podcasts for people leaders in 2024
eBook_