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Qualtrics FSI Roundtable: Customer experience in a digital world

Join us for an exclusive, insight-driven event where leaders in the banking and finance sector gather to explore cutting-edge trends and strategies in customer experience. Hosted by Qualtrics and Zill Consulting, this event delves into real-world case studies from top institutions like Bank of Ireland and ABN AMRO, offering an in-depth look at digital customer journeys and AI’s role in transforming client relationships.

From expert presentations to interactive roundtable discussions, you’ll gain invaluable knowledge on leveraging experience management (XM) to drive loyalty, innovation, and growth. Don’t miss this opportunity to connect with industry experts and discover the next wave of customer experience for financial services. Limited seats!

Secure your spot today and transform the future of customer experience in financial services.

Thursday,
Dec 5

8:30
CET

WeWork, Regeringsgatan 29
Stockholm


Why attend?

  • Trends in Financial XM – Explore emerging market trends and future insights
  • Case Studies – Learn from Bank of Ireland’s digital journey and ABN AMRO’s AI-powered customer strategies
  • Roundtable Discussions – Engage in thought-provoking discussions on digital transformation and AI in banking

Register now

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Agenda

  • Day 1

8:30 — 9:00 AM

Breakfast

9:00 – 9:30 AM

XM and the financial industry - Trends in the market

9:30 — 10:00 AM

Presentation case study - Bank Of Ireland

10:00 – 10:30 AM

Roundtable discussion based on Bank Of Ireland - Digital Customer Journey

10:30 – 11:00 AM

Break and networking

11:00 – 11:30 AM

Presentation case study - ABN Ambro

11:30 – 12:00 PM

Roundtable discussion based on ABN Ambro - AI and Customer Experience

12:00 PM 13:00 PM

Lunch and closing

RSVP Today

Thursday,
Dec 5

8:30
CET

WeWork, Regeringsgatan 29
Stockholm

By registering for this event you agree to allow Qualtrics to share and process your personal data for purposes of follow-up with regard to the content of this event in accordance with our Privacy Statement. This offer is extended to you under the condition that your acceptance does not violate any applicable laws or policies within your organization. If you are unsure whether your acceptance may violate any such laws or policies, we strongly encourage you to seek advice from your ethics or compliance official. For organizations that are unable to accept all or a portion of this complimentary offer, and would like to pay for their own expenses, Qualtrics will provide, upon request, a reasonable market value and an invoice or other suitable payment process. This invitation is non-transferable. Please email events@qualtrics.com with any questions.

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