Register for the ultimate Experience Management Summit

A full day event, with international and local speakers, masterclasses and breakout tracks.
Learn how to turn customers into fanatics, employees into ambassadors, products into obsessions and brands into religions.

A must see event, at the International Convention Centre Sydney, 31 May, 2019.

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“The energy, enthusiasm and learning opportunity to see how Qualtrics is being applied to various organisations world-wide. Literally opened up a world of opportunities outside of my organisation. Also, met some lovely people from interstate.”

“There wasn't one thing in particular - instead a number of things that delivered a great experience include great topics and content, great energy, loved the "Dream Team", nice and concise full day event.”

“Loved everything, the keynote speakers were great. The breakout sessions allowed people to learn and concentrate on the areas of interest to them.”

Attendees = 1500+

Speakers = 15+

Masterclasses and breakout tracks = 5+


Dom Price

Work Futurist //

Malini Sietaram

Chief Marketing Officer //

Ryan Smith

CEO and Co-Founder //

Karalyn Smith


Jeff James

Vice President //
Disney Institute

Lenke Taylor

Chief People Officer //

Max Brawer

People Analytics //

Bruce Temkin

Head of XM Institute //

Julie Larson-Green

Chief Experience Officer //

Peter Lovatt

Dance Psychologist //
University of Hertfordshire

Casey Hotham

Head of Employee Experience //

Vicky Katsabaris

Head of CX Strategy and Solutions //

David Watson

General Manager Customer Experience //
McGrath Real Estate

Jason Bradshaw

Director of Customer Experience and Marketing //
Volkswagen Group Australia

Walter Li

Head of Insights //
Cathay Pacific

Gregory Whitby AM, KSG

Executive Director //
Catholic Education Diocese of Parramatta

Michael Burgess

Chief Student Experience Officer //
Western Sydney University

Tom Key

General Manager of Future and Innovation //

Greg Bowell

General Manager of Marketing //
G8 Education

Steven Bennetts

Head of EX Strategy and Solutions //

Kylan Lundeen

Global Head of Marketing //

Why you should attend

International and
local speakers

Innovators, industry leaders and big name brands will take the stage to share their stories about crafting some of the world’s most famous experiences. Learn from the very best as they provide practical advice to help you build first-class experiences. Plus, by popular demand, we welcome back ‘Dr Dance’ himself, Dr Peter Lovatt, for his latest take on combining research and dance.


Our dedicated breakout tracks, deep dive into your area of expertise with subject matter experts in HR, customer experience, product development, brand and marketing.

Expert help
and advice

Got a project you need help with? Want to get more from your program or research? Our experts are on hand all day at our open clinics to help you.

Dream Team

The Dream Team is back! Feel like a sugary treat or perhaps you have a request to make your event experience amazing. Our Dream Team are ready to go.

edition swag

Who doesn’t love SWAG? Register today and when you get to X4 Sydney, pick up your limited edition Qualtrics Swag pack!


Throughout the day, you’ll be able to network with over 1500+ leaders and professionals. Speak to thought leaders, keynote presenters and subject matter experts across a range industries.

We’ve even set up networking lounges, experience zones and workspaces!


This year Qualtrics X4 Sydney will be located at the International Convention Centre Sydney (ICC Sydney). The address is 14 Darling Drive, Sydney, NSW 2000, Australia.

Located in the heart of Darling Harbour, ICC Sydney is easily accessible by public transport, including light rail, ferry and train and is only a 10 minute walk from Central and Town Hall train stations. Secure car parking is available and conveniently located within the Darling Harbour precinct.

By Ferry

Cruise into Darling Harbour on a ferry with direct services from Circular Quay, King Street Wharf or Pyrmont Bay Wharf.

By Sydney Light Rail

The Light Rail travels right through a number of Darling Harbour stations including ICC Sydney's stops, Convention Centre and Exhibition Centre. The Light Rail starts at Central Station in the CBD and travels to Dulwich Hill in the inner west.

By Train

A short walk from Central or Town Hall will take you directly to Darling Quarter, Tumbalong Park and Sydney Visitor Centre. Town Hall and Central Stations are a 10-minute walk from ICC Sydney.

By Bus

ICC Sydney has its own bus stop. Bus routes 389 and 501 stop at Harris Street near Allen Street – a 10-minute walk from ICC Sydney.

By Taxi

The best taxi drop off and pick up locations include the new Iron Wharf Place next to Harbourside Shopping Centre and Zollner Circuit on the Southern end of ICC Sydney Theatre, both accessed via Darling Drive.

By Car

ICC Sydney has two car park facilities located within the Exhibition Centre and ICC Sydney Theatre, comprising a total of 826 car spaces. Additionally, there are secure car parks located in and around Darling Harbour, including Wilson Harbourside Car Park and Wilson Darling Square Car Park. Parking fees are not covered by Qualtrics.

ICC Sydney operates two 24 hour car parking stations with a total of 826 parking spaces including 11 disabled parking bays, 25 motorcycle parking spaces, 50 bicycle racks and 20 electric car charge spaces.

Check-in for the event begins from 7.45am on the 31st of May 2019. Breakfast will be available from 7.45am including fresh barista coffee.

The main stage keynotes will commence from 8.45am.

The more the merrier! You’re welcome to refer the event to another colleague who you feel would benefit from attending X4 Sydney.

Please specify that you have special dietary requirements in the pre-event survey we send in lead up to the event.

The recommended attire for X4 Sydney is business casual.

Reach out to for additional questions, suggestions, and anything else that will blow your mind.