We’re building a new experience worth waiting for
Our top priority will always be the safety of our employees and customers. As such, due to ongoing travel restrictions and safety concerns, we will not be holding X4 in 2021. However, our team has been busy designing the next turn of X4 for 2022, a reimagined experience that takes into account the new world we live in. While our team works out the final details of the new X4 experience, look out for invitations to local live events and global digital events throughout the rest of the year.
For anyone holding an X4 ticket, we will be reaching out soon to issue a refund.
Thank you for your understanding, and rest assured—the next chapter of X4 will be worth the wait!
Virgin Australia //
General Manager, Culture and Employee Experience
Uber Eats //
Senior UX Research Manager
Queensland Public Service Commission //
Project Manager Working for Queensland
Western Sydney University //
Chief Student Experience Officer
The Warehouse Group //
Head of Insights & Data Science
Macquarie University //
Associate Dean - Research and Professor of Accounting
Head of XM Institute
Chief Experience Officer
Head of Customer Experience
Head of Employee Experience
Head of Research and Brand Experience
Chief Marketing Officer
7.30am - 9.00am
Registration, Breakfast & Networking
9.00am - 12.00pm
12.00pm - 1.00pm
Lunch & Exhibition
1.00pm - 3.00pm
3.00pm to 5.00pm
Innovators, industry leaders and big name brands will take the stage to share their stories about crafting some of the world’s most famous experiences. Learn from the very best as they provide practical advice to help you build first-class experiences.
Our dedicated breakout tracks, deep dive into your area of expertise with subject matter experts in HR, customer experience, product development, brand and marketing.
Got a project you need help with? Want to get more from your program or research? Our experts are on hand all day at our open clinics to help you.
The Dream Team is back! Feel like a sugary treat or perhaps you have a request to make your event experience amazing. Our Dream Team is ready to go.
Throughout the day, you’ll be able to network with over 2000+ leaders and professionals. Speak to thought leaders, keynote presenters and subject matter experts across a range of industries.
We’ve even set up networking lounges, experience zones and workspaces!
For every attendee, we’ll donate $5 towards cancer research or the Australian bushfire appeal.