Spam response on Recorded Response

JustinDJustinD Santa Clarita, CA, USACommunity Member Qubie ✭

Spam response on Recorded Response

Hi Community,

I am trying to analyze this issue, and I am not able to find the solution.

I have been getting unwanted responses on Recorded Response, and they were from my email that I used for testing.

I am not sure how response action were recorded without somebody doing anything.

How do I prevent this in the future?

Also, is there anywhere in the Qualtrics that flag "Spam" email by chance?

Best Answer

Answers

  • JustinDJustinD Santa Clarita, CA, USACommunity Member Qubie ✭
    edited August 2020

    @MichelleC

    I read the article, but I am having little difficulty understanding what needs to be done.

    Is there place I could put my email address or domain name to indicate as not 'spam'?

  • MichelleCMichelleC East Lansing, MIFounding Community Member, Community Member Sage ✭✭✭

    Did you do any previews that might have resulted in the responses? I'm wondering if talking with your email administrator might help. 😣 I wonder if they have something set up on your company's firewall that would cause this. I'm spit-balling here - sorry I don't have firm answers. :(

    Has it continued to happen?

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