Is it possible to show a question based on keyword within an open text field? | XM Community
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Is it possible to show a question based on keyword within an open text field?

  • 23 November 2018
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I would like to know if it is possible to trigger a 'would you like customer services to contact you' question based on the answer they provide in an open text field? i.e. can a keyword trigger a different survey flow?
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Best answer by MsIreen 23 November 2018, 11:54

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@AdamBoston Yes, you can set up display logic based on it:
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