Respondents Forwarding Links to Survey | XM Community
Solved

Respondents Forwarding Links to Survey

  • 14 February 2019
  • 3 replies
  • 286 views

Hi all,

I am conducting a survey with individual links. However, we are also interested in having respondents forward the survey along to others. What happens if they forward our original email with their personal link? Is there a best practice for mixing anonymous links and individual links?

Much appreciated,

Ari
icon

Best answer by Kate 14 February 2019, 19:11

View original

3 replies

Userlevel 7
Badge +19
Additional respondents won't be able to take the same survey with the individual link- once it is used then it is done.

I think you have 2 options- one is give the participants an anonymous link for distribution purposes. The other would be to have the original respondent give you the email addresses of those who they would like to see take the survey. Utilize a contact list trigger to save that panelist data. And if you are so inclined, use the email trigger to automatically send the survey invitation to them.
Thanks for this. Do you know if the SurveyUrl in piped text in completed message will be the individual link or an anonymous url?
> @arij said:
> Thanks for this. Do you know if the SurveyUrl in piped text in completed message will be the individual link or an anonymous url?

That will be the individual link. You need to copy the anonymous link form "Anonymous Link" tab of the distribution and paste it in the email body

Leave a Reply