After that long story, my questions are 1) can we delete the items in the Actions>Reporting log and 2) can we export this list or the ticketing log list?
Best answer by PeeyushBansal
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Does anyway have experience with Email Tasks in the Survey Platform?
A little background. We have been using email triggers but suddenly there seems to be a random problem with delivery and we have no way to check if the email was sent. Setting up an Email Task instead, at least gives us a log of items and whether they were completed (sent) or failed. Details are messy (they appear as source code) but again, at least we can get the details. Too bad its not "pretty" like the ticketing log. :)
After that long story, my questions are 1) can we delete the items in the Actions>Reporting log and 2) can we export this list or the ticketing log list?
After that long story, my questions are 1) can we delete the items in the Actions>Reporting log and 2) can we export this list or the ticketing log list?
Userlevel 7
+33
There is no log available for email triggers, while you can check based on your survey collected data. If a condition for trigger is met the person will get an email trigger.
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