Would it in turn allow anyone in that group to manage that ticket?
Or are we limited to one individual?
Do I have to load the Google Group names into the survey (a library of contacts?)
If so, how?
Best answer by YASH1T
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Google Group assign to a Ticket?
Is it possible to open a Ticket in response to a survey and assign to a Google Email Group?
Would it in turn allow anyone in that group to manage that ticket?
Or are we limited to one individual?
Do I have to load the Google Group names into the survey (a library of contacts?)
If so, how?
Would it in turn allow anyone in that group to manage that ticket?
Or are we limited to one individual?
Do I have to load the Google Group names into the survey (a library of contacts?)
If so, how?
If Google Groups are not allowed, may I assign more than one individual person to a ticket?
+6
@JSwiezJSwiez You can create a group in Tools-->Manage groups and create a group of individuals from Qualtrics users. and then you can assign ticket to this group
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