Is there a number limit on surveys using a kiosk before the survey locks?

MelodyMelody Austin, TXCommunity Member Qubie ✭

Is there a number limit on surveys using a kiosk before the survey locks?

We are experiencing an odd problem with surveys in that after surveys are taken by clients, suddenly the survey locks up and we have tried to repeat it standing there but cannot do it. Of course the location is never close by but I was wondering what we might try to resolve this situation.

Best Answer

  • TylerKTylerK Administrator
    edited April 2018 Accepted Answer

    @Melody - Sorry to hear that you are having issues with the Offline App! If this is something that you are still experiencing, we'd recommend that you reach out to our support team to help get to the bottom of this.

Answers

  • MichelleCMichelleC East Lansing, MIFounding Community Member, Product Ideas Guru ✭✭

    @Melody are you using the Offline App at this kiosk location to gather your data?

  • MelodyMelody Austin, TXCommunity Member Qubie ✭

    Yes we are. That was one thing we got from Qualtrics when we started this project.

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