Display logic appears to be working inconsistently.

FloraFlora Community Member Qubie ✭

Display logic appears to be working inconsistently.

I am having a bit of trouble with display logic. I only want the question to appear if any of the values provided to previous questions are equal to or greater than 500. It does not appear to be working properly.

Responses higher than 500 are generally not causing the question to appear, but in some instances it did display as I intended. How should I troubleshoot this? Any help would be much appreciated!

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Answers

  • KateKate Community Member, XM Advocate, Public Sector Member Superuser ✭✭✭✭

    Are you certain you have content validation set up to verify that they enter a number with no spaces? I imagine what might be happening is someone enters "2000 " and the space throws it off.

    Just one troubleshooting idea.

  • TomGTomG Raleigh, NCCommunity Member Wizard ✭✭✭✭✭

    @Flora,

    1. Make sure there is a page break before Q84
    2. Make sure you have numeric validation turned on for the text entry fields used in Q84 display logic
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