Can you do SFdC Mapping Post Survey Submission?

matt4niermatt4nier Raleigh, NCCommunity Member Qubie ✭

Can you do SFdC Mapping Post Survey Submission?

We ran a survey a few months ago, but did not have the survey object in SFdC set-up yet to map responses into it. The survey object has now been created. Is it possible to go back and retroactively map these responses to the survey record. We want to avoid having to manually add them in.

Thank you!

Best Answer

  • KateKate Community Member, XM Advocate Wizard ✭✭✭✭✭
    Accepted Answer

    Yes and no.

    If you are creating new survey response records (using insert, not upsert or update): You need to "push" the record through by clicking through the re-take link. It will show the record as "created or modified" on the date you pushed it through.

    If you are upserting or inserting, your Salesforce team might have a data loader to help the process go faster. But there is nothing native in Qualtrics to help with this.

    Really- the options you have work pretty well if you're only looking at a few responses. If you've got more than say, 20 responses, you are better off just keeping it out of salesforce and sharing results via other methods.

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